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Many Lives Chinese Medicine

Front Desk Receptionist Wanted! (Part-Time Position)

Many Lives Chinese Medicine, Redwood City, California, United States, 94061

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Description

We are a thriving acupuncture and wellness clinic in Redwood City seeking a reliable, friendly, and organized

Front Desk Receptionist

to support our growing practice.

This is

a

part-time position

with room to grow, as we are currently expanding our team of acupuncturists and massage therapists.

We're seeking someone who is: Warm, professional, and enthusiastic Detail-oriented with strong communication skills Comfortable multitasking in a busy, client-focused environment Invested in being a valued member of our team and contributing to a positive workplace culture ** Important Application Instructions - Please include all of the following with your application:**

A

personalized cover letter

(Tell us about yourself and why this role excites you. Please no generic or copy/paste letters-we value this as much, if not more, than your experience!) Your

resume/CV Your

availability

(days and hours) Your

desired pay range Your

available start date How long can you commit to the role

(6 months? 1 year? longer?) Position Details:

Job Type:

Part-time (Contract) Schedule:

Approx. 15-20 hours/week to start, with potential to grow Pay Range:

$23 - $30 per hour, depending on experience Perks & Benefits:

Employee discounts on services Supportive and growth-minded team environment Opportunities for expanded responsibilities as we grow Preferred Qualifications:

Bachelor's degree (preferred, not required) 3+ years of customer service experience 3+ years of front desk or administrative experience in a healthcare or wellness setting (preferred)

If you

enjoy positively impacting people's lives

and want to be part of a

compassionate, growth-oriented team , we'd love to meet you!

~The Many Lives Team

Responsibilities

• Schedule and manage appointments between patients and practitioners. • Assisting practitioners when they are busy with treatment room maintenance and cleaning cups, and various tasks. • Manage social media for the practice, including Facebook, Instagram, Nextdoor, etc. • Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions • Assure incoming and outgoing mail is managed appropriately and handle deliveries • Answer phone calls and emails and communicate relevant information to the appropriate parties • Ensure the security of the building by having visitors follow necessary sign-in protocol • Assist with other administrative tasks, such as data entry, copying, filing etc.

Qualifications

• Three or more years of service in a variety of front office roles in the medical field. • Highly motivated, customer service-oriented personality who understands the value of the "patient experience". • In-depth understanding of how to productively schedule patients. • Exceptional communication skills- both conversational and written. • History of meeting goals/ deadlines as well as performing well under pressure. • Knowledge of general computer skills, including Google Sheets. • Ability to learn new computer skills, namely our EMR called Jane. • Incredible organizational skills on both the computer and with the files. • Strong desire to be an integral part of a team. • Social Media Skills. • Well-versed in taking telephone calls and handling stressful situations • Proficient computer skills and knowledge of Microsoft Office • Displays impeccable interpersonal, time management, organizational, and customer service skills • High school graduate, G.E.D. recipient, or equivalent • 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred