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Manpower San Diego

Bilingual Customer Service Representative

Manpower San Diego, San Diego, California, United States, 92189

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Overview

Position Overview: Under general supervision, the Office Specialist provides a wide range of specialized administrative and technical office support for a department or program. This role includes handling data entry, document preparation, record management, and customer interaction. The position requires strong organizational skills, attention to detail, and the ability to work independently with minimal supervision. Base pay range: $18.00/hr - $21.00/hr Duration: Until January, 2025 with the possibility to extend Responsibilities

Perform technical administrative duties, including supporting departmental procedures and providing information to the public. Maintain calendars, arrange meetings, and prepare necessary materials. Prepare and process reports, correspondence, contracts, and other documentation. Review incoming documents for completeness and compliance with applicable standards. Enter and update information in databases; maintain and organize filing systems. Respond to calls, emails, and walk-in inquiries; provide assistance or direct to appropriate personnel. Coordinate services and share information with internal departments and external agencies. Monitor and order office supplies; assist with tracking purchases and processing invoices. Provide support for budgeting, reporting, and committee/board meeting preparations, as needed. May assist in onboarding and training of new or junior staff. Troubleshoot minor equipment issues and coordinate maintenance when necessary. Operate office equipment including computers, scanners, phones, printers, and possibly two-way radios. Qualifications

Knowledge Of:

Administrative and departmental procedures; relevant laws, regulations, and compliance standards; record-keeping and data reporting practices; modern office software (e.g., Microsoft Office Suite); customer service principles and communication techniques; business writing, grammar, and formatting standards. Ability To:

Provide efficient and accurate administrative support; prioritize tasks and manage multiple responsibilities simultaneously; compose correspondence and generate reports independently; maintain organized and up-to-date records and databases; solve problems and make decisions using good judgment; communicate professionally in person, over the phone, and in writing; work well both independently and as part of a team; foster positive working relationships with coworkers and the public. Education & Experience

High school diploma or equivalent required Minimum of one (1) year of office administrative or secretarial experience Additional training or certification in office management or a related field is a plus Licenses & Certifications

Some positions may require certification as a Notary Public or the ability to obtain it Physical Demands

Ability to work in a standard office setting using computers and office equipment Vision to read screens and documents; hearing and speech to communicate clearly Occasional physical activity such as bending, lifting (up to 25 lbs), or reaching Regular sitting with occasional walking or standing Office-based with moderate noise levels and climate control Minimal exposure to physical risks Senioriry level

Entry level Employment type

Contract Job function

Customer Service Industries

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