Swiss Re
Overview
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Head Claims US
role at
Swiss Re .
Are you ready to lead a transformative claims organization that delivers exceptional service while shaping the future of corporate insurance? Join Swiss Re Corporate Solutions and become the strategic force behind our US claims operations, where innovation meets excellence and customer satisfaction drives our success.
About The Role As our new Head of Claims US, you'll spearhead the implementation of our Global Claims "North Star" vision, building an innovative Claims Organization of the future while leading a high performing team across multiple US locations. You'll balance operational excellence with strategic vision in a dynamic, international environment where your leadership will directly impact our growth and customer satisfaction.
Key Responsibilities
Lead and develop a team of 85+ claims professionals across multiple US locations, fostering a pay-for-performance culture
Drive innovation in claims processes, with particular focus on automation, efficiency, and digital transformation
Build and maintain excellent relationships with key brokers, customers and business stakeholders
Shape the future of our US business portfolio as an active stakeholder in strategic decisions
Ensure compliance with Global frameworks while localizing them to the US context
Safeguard claims governance, guidelines, and policy implementation
Champion counter-fraud initiatives, vendor management, and subrogation programs
Oversee large and catastrophe losses with support from our technical excellence team
Leverage data analytics to provide customer insights and optimize underwriting performance
Represent Swiss Re Corporate Solutions as the strategic "face" of claims to internal and external stakeholders
About The Team In this role you will report to the Swiss Re Corporate Solutions Chief Claims Officer based in Zurich. Your role will have about 85+ direct reports based in Kansas City, as well as other locations (e.g., Chicago, New York City) and teleworkers. You will be part of the Claims Leadership Team, and the US business leadership team including the CEO of the US. You will be the internal and external strategic face and advocate of the claims organization within the US, capable of not just delivering Claims Services that retains our valued customers, but you also have an entrepreneurial mindset to showcase Swiss Re's claims capabilities to help us win new business and deliver on our CorSo growth ambitions.
About You You're a forward-thinking claims leader with a passion for customer service and innovation. Your strategic mindset allows you to see beyond day-to-day operations to envision and implement the claims organization of the future. You thrive in collaborative environments while maintaining the confidence to make decisive leadership calls and represent the organization at the highest levels.
We Are Looking For Candidates Who Meet These Requirements
Minimum 10 years of insurance claims leadership expertise with excellent reputation among US customers and brokers in the corporate insurance market
Demonstrated people leadership skills with proven ability to drive team performance while fostering collaboration
Strong operational management experience with understanding of US insurance regulations, practices, and market conditions
Executive presence with ability to interact confidently at C-suite level and manage relationships with multiple stakeholders
Innovation mindset with willingness to challenge existing processes and systems to benefit claims teams, customers, and partners
Additional Skills As An Advantage For This Role
Experience in digital transformation and automation technologies relevant to the insurance industry
Expertise in counter fraud, vendor management, and subrogation programs
Affinity for data & analytics to drive business insights and decision-making
Legal degree and/or insurance qualifications
Intellectual curiosity and commitment to continuous learning
Excellent verbal and written communication skills
Flexibility to travel as required
Compensation The estimated base salary range for the role is $150,000 to $250,000. The specific salary offered for this, or any given role will consider several factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget.
At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re Corporate Solutions Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Reference Code:
135091
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industries: Insurance
#J-18808-Ljbffr
Head Claims US
role at
Swiss Re .
Are you ready to lead a transformative claims organization that delivers exceptional service while shaping the future of corporate insurance? Join Swiss Re Corporate Solutions and become the strategic force behind our US claims operations, where innovation meets excellence and customer satisfaction drives our success.
About The Role As our new Head of Claims US, you'll spearhead the implementation of our Global Claims "North Star" vision, building an innovative Claims Organization of the future while leading a high performing team across multiple US locations. You'll balance operational excellence with strategic vision in a dynamic, international environment where your leadership will directly impact our growth and customer satisfaction.
Key Responsibilities
Lead and develop a team of 85+ claims professionals across multiple US locations, fostering a pay-for-performance culture
Drive innovation in claims processes, with particular focus on automation, efficiency, and digital transformation
Build and maintain excellent relationships with key brokers, customers and business stakeholders
Shape the future of our US business portfolio as an active stakeholder in strategic decisions
Ensure compliance with Global frameworks while localizing them to the US context
Safeguard claims governance, guidelines, and policy implementation
Champion counter-fraud initiatives, vendor management, and subrogation programs
Oversee large and catastrophe losses with support from our technical excellence team
Leverage data analytics to provide customer insights and optimize underwriting performance
Represent Swiss Re Corporate Solutions as the strategic "face" of claims to internal and external stakeholders
About The Team In this role you will report to the Swiss Re Corporate Solutions Chief Claims Officer based in Zurich. Your role will have about 85+ direct reports based in Kansas City, as well as other locations (e.g., Chicago, New York City) and teleworkers. You will be part of the Claims Leadership Team, and the US business leadership team including the CEO of the US. You will be the internal and external strategic face and advocate of the claims organization within the US, capable of not just delivering Claims Services that retains our valued customers, but you also have an entrepreneurial mindset to showcase Swiss Re's claims capabilities to help us win new business and deliver on our CorSo growth ambitions.
About You You're a forward-thinking claims leader with a passion for customer service and innovation. Your strategic mindset allows you to see beyond day-to-day operations to envision and implement the claims organization of the future. You thrive in collaborative environments while maintaining the confidence to make decisive leadership calls and represent the organization at the highest levels.
We Are Looking For Candidates Who Meet These Requirements
Minimum 10 years of insurance claims leadership expertise with excellent reputation among US customers and brokers in the corporate insurance market
Demonstrated people leadership skills with proven ability to drive team performance while fostering collaboration
Strong operational management experience with understanding of US insurance regulations, practices, and market conditions
Executive presence with ability to interact confidently at C-suite level and manage relationships with multiple stakeholders
Innovation mindset with willingness to challenge existing processes and systems to benefit claims teams, customers, and partners
Additional Skills As An Advantage For This Role
Experience in digital transformation and automation technologies relevant to the insurance industry
Expertise in counter fraud, vendor management, and subrogation programs
Affinity for data & analytics to drive business insights and decision-making
Legal degree and/or insurance qualifications
Intellectual curiosity and commitment to continuous learning
Excellent verbal and written communication skills
Flexibility to travel as required
Compensation The estimated base salary range for the role is $150,000 to $250,000. The specific salary offered for this, or any given role will consider several factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget.
At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re Corporate Solutions Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Reference Code:
135091
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Sales and Business Development
Industries: Insurance
#J-18808-Ljbffr