Queen's Health System
Patient Service Representative - Psychiatry (Part-Time, 20, Day Shift)
Queen's Health System, Honolulu, Hawaii, United States, 96814
Responsibilities
Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources.
Typical Physical Demands
Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions Frequent: reaching below shoulder level, frequent gripping of an object Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level Operates computer, printer, calculator, telephone
Typical Working Conditions
Not substantially subjected to adverse environmental conditions.
Minimum Qualifications
Education/Certification and Licensure:
High school diploma or equivalent. Experience:
One (1) year customer service experience or clerical experience in a healthcare related setting. Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone. Experience to demonstrate: Ability to communicate effectively in English, both verbally and in writing. Ability to keep accurate records and do mathematical calculations. Knowledge and familiarity with computer applications and automated systems. Knowledge of ICD-10 & CPT coding and medical terminology preferred. Prior experience with computerized scheduling systems preferred.
Equal Opportunity Employer/Disability/Vet
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Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources.
Typical Physical Demands
Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions Frequent: reaching below shoulder level, frequent gripping of an object Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level Operates computer, printer, calculator, telephone
Typical Working Conditions
Not substantially subjected to adverse environmental conditions.
Minimum Qualifications
Education/Certification and Licensure:
High school diploma or equivalent. Experience:
One (1) year customer service experience or clerical experience in a healthcare related setting. Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone. Experience to demonstrate: Ability to communicate effectively in English, both verbally and in writing. Ability to keep accurate records and do mathematical calculations. Knowledge and familiarity with computer applications and automated systems. Knowledge of ICD-10 & CPT coding and medical terminology preferred. Prior experience with computerized scheduling systems preferred.
Equal Opportunity Employer/Disability/Vet
#J-18808-Ljbffr