Metropolitan Family Services
Intervention Specialist for Adult Protective Services Program
Metropolitan Family Services, Chicago, Illinois, United States, 60290
Overview
Community is at the heart of Metropolitan Family Services. The organization empowers families to learn, earn, heal, and thrive. Metropolitan Family Services (MFS) has been the engine of change since 1857, empowering families to reach their greatest potential and positively impact their communities. We are now hiring for one full-time
Intervention Specialist
to join our
Metropolitan Family Services Adult Protective Services
team. This position will primarily serve the Illinois Department on Aging (IDOA) Area 12 Southside sub area 6-9, but may be asked to cover other service areas based on programmatic need. SALARY:
The starting salary for this position ranges from
$50,000
to
$55,000
annually. Placement within the range will be based on skill and experience.
ESSENTIAL JOB FUNCTIONS
Gathers and processes personal client information to make eligibility determinations, assessments, and referrals. Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about safety plans, ensuring safety for the client and staff while in the community. Assesses and evaluates client situations, engages with collaterals to obtain and analyze information necessary to determine level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities. Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that reduces or eliminates risk; refers clients to required services, advocates for their needs, and provides supportive counseling. Maintains compliance with required reports, assessments, and paperwork. Provides after-hours coverage for cases that require immediate response. Reassesses and monitors planned services to determine if clients\' needs are adequately met, whether circumstances have changed, and whether services align with current need. Utilizes knowledge of resources and helps clients to effectively utilize them. Works with community groups around unmet and special needs by providing outreach and education. Participates in trainings and educational opportunities to maintain required training and/or certification. Organizes time and manages responsibilities independently to maximize service delivery within the program\'s reporting and billing requirements. Other duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
Demonstrated ability to work in a community-based high-risk environment with diverse populations. Knowledge of crisis intervention and safety planning. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Verbal de-escalation skills. Strong interpersonal, written, and communication skills. Excellent administrative and organizational skills. Strong organizational skills and the ability to set priorities, manage time efficiently, and handle multiple demands. Ability to work effectively with individuals and groups of diverse ethnic and socio-economic backgrounds.
QUALIFICATIONS
Bachelor\'s degree in psychology, social work, or a related human services field from an accredited college or university
required . 2+ years of relative experience including crisis intervention, verbal de-escalation, clinical work in a mental health setting, and working with clients experiencing mental illness across the lifespan
required . Bilingual in Spanish
required .
ADDITIONAL REQUIREMENTS
Satisfactorily pass all screenings and criminal background checks.
TRANSPORTATION/TRAVEL REQUIREMENTS
Driving for work required with a personally owned vehicle. Travel between sites is not required.
PHYSICAL DEMANDS
While performing the essential duties of this job, the employee may be required to sit or stand for sustained periods, frequently talk, hear, and use hands to manipulate objects. The role may involve bending, stooping, and occasional kneeling or crouching. Close visual acuity is required for data preparation and analysis, transcription, and viewing a computer terminal.
Benefits Metropolitan Family Services offers a comprehensive benefits package. Highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual and $4,000 to family HSA accounts, prorated to benefits start date. FREE General Medicine and Behavioral Health Teladoc services for all team members. Ascensus 401K plan with a 4% employer match, vested at 100% on day one of eligibility.
To see the full suite of benefits, please follow the provided directions in the posting.
MORE ABOUT US
Metropolitan is Illinois\' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Equal Opportunity Employer
/ Protected Veterans / Individuals with Disabilities. This employer provides rights notices to applicants in accordance with federal employment laws.
#J-18808-Ljbffr
Community is at the heart of Metropolitan Family Services. The organization empowers families to learn, earn, heal, and thrive. Metropolitan Family Services (MFS) has been the engine of change since 1857, empowering families to reach their greatest potential and positively impact their communities. We are now hiring for one full-time
Intervention Specialist
to join our
Metropolitan Family Services Adult Protective Services
team. This position will primarily serve the Illinois Department on Aging (IDOA) Area 12 Southside sub area 6-9, but may be asked to cover other service areas based on programmatic need. SALARY:
The starting salary for this position ranges from
$50,000
to
$55,000
annually. Placement within the range will be based on skill and experience.
ESSENTIAL JOB FUNCTIONS
Gathers and processes personal client information to make eligibility determinations, assessments, and referrals. Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about safety plans, ensuring safety for the client and staff while in the community. Assesses and evaluates client situations, engages with collaterals to obtain and analyze information necessary to determine level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities. Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that reduces or eliminates risk; refers clients to required services, advocates for their needs, and provides supportive counseling. Maintains compliance with required reports, assessments, and paperwork. Provides after-hours coverage for cases that require immediate response. Reassesses and monitors planned services to determine if clients\' needs are adequately met, whether circumstances have changed, and whether services align with current need. Utilizes knowledge of resources and helps clients to effectively utilize them. Works with community groups around unmet and special needs by providing outreach and education. Participates in trainings and educational opportunities to maintain required training and/or certification. Organizes time and manages responsibilities independently to maximize service delivery within the program\'s reporting and billing requirements. Other duties as assigned.
KNOWLEDGE, SKILLS, and ABILITIES
Demonstrated ability to work in a community-based high-risk environment with diverse populations. Knowledge of crisis intervention and safety planning. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Verbal de-escalation skills. Strong interpersonal, written, and communication skills. Excellent administrative and organizational skills. Strong organizational skills and the ability to set priorities, manage time efficiently, and handle multiple demands. Ability to work effectively with individuals and groups of diverse ethnic and socio-economic backgrounds.
QUALIFICATIONS
Bachelor\'s degree in psychology, social work, or a related human services field from an accredited college or university
required . 2+ years of relative experience including crisis intervention, verbal de-escalation, clinical work in a mental health setting, and working with clients experiencing mental illness across the lifespan
required . Bilingual in Spanish
required .
ADDITIONAL REQUIREMENTS
Satisfactorily pass all screenings and criminal background checks.
TRANSPORTATION/TRAVEL REQUIREMENTS
Driving for work required with a personally owned vehicle. Travel between sites is not required.
PHYSICAL DEMANDS
While performing the essential duties of this job, the employee may be required to sit or stand for sustained periods, frequently talk, hear, and use hands to manipulate objects. The role may involve bending, stooping, and occasional kneeling or crouching. Close visual acuity is required for data preparation and analysis, transcription, and viewing a computer terminal.
Benefits Metropolitan Family Services offers a comprehensive benefits package. Highlights include: Medical Coverage, Dental Coverage, and Vision Coverage. Metropolitan Family Services contributions of $2,000 to individual and $4,000 to family HSA accounts, prorated to benefits start date. FREE General Medicine and Behavioral Health Teladoc services for all team members. Ascensus 401K plan with a 4% employer match, vested at 100% on day one of eligibility.
To see the full suite of benefits, please follow the provided directions in the posting.
MORE ABOUT US
Metropolitan is Illinois\' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Equal Opportunity Employer
/ Protected Veterans / Individuals with Disabilities. This employer provides rights notices to applicants in accordance with federal employment laws.
#J-18808-Ljbffr