EPIC Brokers
Insurance Business Applications Trainer
EPIC Brokers, Chicago, Illinois, United States, 60290
125 S Wacker Dr, Suite 3150, Chicago, IL 60606
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
Job Overview
We are seeking a dynamic and experienced Insurance Business Applications Trainer to lead training initiatives across our core insurance platforms—Sagitta, ImageRight, BenefitPoint, and Nexsure. Work Location:
Hybrid - 3 days a week at an EPIC office What We’re Looking For
Required:
Experience working for an insurance agency or broker, and understands workflows and scenarios typically encountered in insurance. Required:
Experience training insurance professionals - this role will do in-person and virtual trainings, create procedure manuals and reference materials, and create training videos. Preferred but not required: Experience working with one of the following agency management software systems: Sagitta, BenefitPoint, Vertafore, or Nexsure. High attention to detail, and the ability to learn and understand software systems quickly. Candidates with strong, professional communication, problem-solving and relationship-building skills, who enjoy providing top-notch service to internal and external customers in a fast-paced environment. Positive and outgoing disposition, eager to work as a team but also functions well working independently. What You’ll Do
Design and deliver training (virtual and in-person) for new hires and existing staff on Sagitta, ImageRight, BenefitPoint, and Nexsure. Develop interactive training content, including manuals, e-learning modules, videos, and quick-reference guides. Apply adult learning principles to ensure effective knowledge transfer and retention. Conduct needs assessments to identify skill gaps and customize training accordingly. Collaborate with SMEs and department leads to ensure training aligns with business processes. Maintain and update training materials to reflect system upgrades and process changes. Provide ongoing support and coaching to users with varying technical proficiency. Track training effectiveness through feedback, assessments, and performance metrics. Assist with onboarding processes and contribute to the development of a learning culture. What You’ll Bring
Proven experience training users on Sagitta, ImageRight, BenefitPoint, and Nexsure preferred. Strong background in content creation using tools like Articulate, Camtasia, or Adobe Captivate. Excellent communication and presentation skills. Ability to simplify complex systems for non-technical audiences. Strong organizational and project management skills. Required:
Experience with insurance agency workflows and terminology. Bachelor’s degree in Education, Communications, Information Systems, or related field preferred Compensation
The national average salary for this role is $80,000 - $95,000 in base pay and exclusive of any bonuses or benefits. Why EPIC
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. Generous Paid Time off Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.
#J-18808-Ljbffr
We are seeking a dynamic and experienced Insurance Business Applications Trainer to lead training initiatives across our core insurance platforms—Sagitta, ImageRight, BenefitPoint, and Nexsure. Work Location:
Hybrid - 3 days a week at an EPIC office What We’re Looking For
Required:
Experience working for an insurance agency or broker, and understands workflows and scenarios typically encountered in insurance. Required:
Experience training insurance professionals - this role will do in-person and virtual trainings, create procedure manuals and reference materials, and create training videos. Preferred but not required: Experience working with one of the following agency management software systems: Sagitta, BenefitPoint, Vertafore, or Nexsure. High attention to detail, and the ability to learn and understand software systems quickly. Candidates with strong, professional communication, problem-solving and relationship-building skills, who enjoy providing top-notch service to internal and external customers in a fast-paced environment. Positive and outgoing disposition, eager to work as a team but also functions well working independently. What You’ll Do
Design and deliver training (virtual and in-person) for new hires and existing staff on Sagitta, ImageRight, BenefitPoint, and Nexsure. Develop interactive training content, including manuals, e-learning modules, videos, and quick-reference guides. Apply adult learning principles to ensure effective knowledge transfer and retention. Conduct needs assessments to identify skill gaps and customize training accordingly. Collaborate with SMEs and department leads to ensure training aligns with business processes. Maintain and update training materials to reflect system upgrades and process changes. Provide ongoing support and coaching to users with varying technical proficiency. Track training effectiveness through feedback, assessments, and performance metrics. Assist with onboarding processes and contribute to the development of a learning culture. What You’ll Bring
Proven experience training users on Sagitta, ImageRight, BenefitPoint, and Nexsure preferred. Strong background in content creation using tools like Articulate, Camtasia, or Adobe Captivate. Excellent communication and presentation skills. Ability to simplify complex systems for non-technical audiences. Strong organizational and project management skills. Required:
Experience with insurance agency workflows and terminology. Bachelor’s degree in Education, Communications, Information Systems, or related field preferred Compensation
The national average salary for this role is $80,000 - $95,000 in base pay and exclusive of any bonuses or benefits. Why EPIC
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. Generous Paid Time off Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.
#J-18808-Ljbffr