Rutgers University
Military/Veteran Peer Support Specialist III
Rutgers University, Piscataway, New Jersey, United States
Overview
Rutgers University Behavioral Health Care ( UBHC ), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC , one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary
Rutgers, The State University of New Jersey, is seeking a Peer Support Specialist III in the Vets4Warriors of Rutgers University Behavioral Healthcare. Under supervision, the Peer Support Specialist III provides person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition. Responsibilities
Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner. Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes which may require further support. Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served. Promptly responds to all service requests. Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. Qualifications
Minimum Education and Experience High School diploma or equivalent. At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard. Certifications/Licenses Required Knowledge, Skills, and Abilities Demonstrated ability to use a computer to record services and other basic office functions. Demonstrated ability to work independently and as a member of a team. May be required to work nights, weekends and holidays Physical Demands and Work Environment
PHYSICAL DEMANDS : Ability to speak clearly and write proficiently. The ability to focus on the task at hand despite numerous interruptions. Must be able to sit for extended periods of time and document into an electronic contact record. May be required to lift up to 20lbs. WORK ENVIRONMENT : Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles emergency or crisis situations Other Information
Posting Number: 25ST1677 Posting Open Date: [see original posting] Special Instructions to Applicants: Regional Campus Rutgers Biomedical and Health Sciences (RBHS); Home Location Campus Piscataway (RBHS); City Remote; State NJ Pre-employment Screenings: All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements: See policy details regarding influenza vaccination and other infection control policies; exemptions may apply. Affirmative Action/Equal Employment Opportunity Statement : It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership status, sex, pregnancy, gender identity or expression, disability status, military status, protected veteran status, sexual orientation, or any other category protected by law. See the Non-Discrimination Statement for more details. We are directing you to the original job posting. Please apply directly for this job at the employer’s website.
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Rutgers University Behavioral Health Care ( UBHC ), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC , one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary
Rutgers, The State University of New Jersey, is seeking a Peer Support Specialist III in the Vets4Warriors of Rutgers University Behavioral Healthcare. Under supervision, the Peer Support Specialist III provides person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition. Responsibilities
Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner. Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes which may require further support. Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served. Promptly responds to all service requests. Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. Qualifications
Minimum Education and Experience High School diploma or equivalent. At least three (3) years of active duty service or have served thirty (30) days in a combat zone which includes medically discharged or medically retired service members or have served four (4) years in the National Guard. Certifications/Licenses Required Knowledge, Skills, and Abilities Demonstrated ability to use a computer to record services and other basic office functions. Demonstrated ability to work independently and as a member of a team. May be required to work nights, weekends and holidays Physical Demands and Work Environment
PHYSICAL DEMANDS : Ability to speak clearly and write proficiently. The ability to focus on the task at hand despite numerous interruptions. Must be able to sit for extended periods of time and document into an electronic contact record. May be required to lift up to 20lbs. WORK ENVIRONMENT : Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles emergency or crisis situations Other Information
Posting Number: 25ST1677 Posting Open Date: [see original posting] Special Instructions to Applicants: Regional Campus Rutgers Biomedical and Health Sciences (RBHS); Home Location Campus Piscataway (RBHS); City Remote; State NJ Pre-employment Screenings: All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements: See policy details regarding influenza vaccination and other infection control policies; exemptions may apply. Affirmative Action/Equal Employment Opportunity Statement : It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership status, sex, pregnancy, gender identity or expression, disability status, military status, protected veteran status, sexual orientation, or any other category protected by law. See the Non-Discrimination Statement for more details. We are directing you to the original job posting. Please apply directly for this job at the employer’s website.
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