Midas Hospitality
Front Desk Agent for JdV by Hyatt - Brooklyn, NY
Midas Hospitality, New York, New York, us, 10261
Front Desk Agent for JdV by Hyatt - Brooklyn, NY
Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. Responsibilities: Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, confirms, and cancels reservations. The Ideal Candidate: Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required Experience with cash-handling is required Has the ability to multi-task with multiple communication platforms open About Us: Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. We offer a range of benefits including growth and development tools, robust PTO policies, Medical/Dental/Vision Coverage, 401k matching, and more. Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
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Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the JdV by Hyatt located in Brooklyn, NY. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. Responsibilities: Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, confirms, and cancels reservations. The Ideal Candidate: Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required Experience with cash-handling is required Has the ability to multi-task with multiple communication platforms open About Us: Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. We offer a range of benefits including growth and development tools, robust PTO policies, Medical/Dental/Vision Coverage, 401k matching, and more. Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
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