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Highgate

House Attendant

Highgate, San Francisco, California, United States, 94199

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Compensation Compensation Type: Hourly

Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 686 guestrooms.

Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Responsibilities

Buff marble floors daily according to hotel standards.

Shampoo carpets in the public areas according to hotel standards.

Shampoo furniture as needed.

Handle all requests for luggage assistance in a friendly, efficient and courteous manner.

Handle items for "Lost and Found" according to hotel standards.

Clean guestrooms as needed.

Have knowledge of and assist in all emergency procedures.

Maintain hotel equipment in proper working order.

Maintain storage of hotel equipment in proper area.

Complete special projects as assigned by the Housekeeping Manager.

Ensure overall guest satisfaction.

Qualifications

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

Ability to stand during entire shift.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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