Vail Resorts
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
The Team Lead for the Village at Breckenridge Front Desk, you are the face of Breckenridge Hospitality and the Village at Breckenridge! You are the first point of contact for all guests and owner, to help make their stay a memorable one.
Job Specifications:
Starting Wage: $22.00/hr - $24.23/hr
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: Yes
Job Responsibilities:
Check-in guests and condo owners, processing necessary paperwork and credit cards
Provide guests with information on Breckenridge and the surrounding area
Handle all customer needs
Maintain a professional appearance and demeanor at all times
Help resolve discrepancies with guest bills
Help Condo Owners with their Reservations
Check-out guests and condo owners ensuring posting and collection of payments
Assist with training new and existing front desk agents on the check in and checkout procedures, adhering to the brand standards.
Follow the daily procedures and ensure all team members are completing the check list.
Communicating with housekeeping as to the status of rooms, room moves, early arrivals or departures and guest requests.
Conduct site tours of guest rooms, conference areaProvide guests with information on Keystone Resort and the surrounding area
Handle all customer needs
Maintain a professional appearance and demeanor at all times
Help resolve discrepancies with guest bills
Help Condo Owners with their Reservations and general areas when needed.
Assist the Manager on Duty with executing the upgrade program and training staff on the upgrade process and maximizing on upgrade opportunities.
Act as the Manager on Duty when necessary and carry out the duties required of a manager.
Organizes and assists with ancillary operations, such as stocking the Grab and Go, Parking, Ski check
Other duties as assigned
Job Requirements:
High School education or equivalent
Extensive phone and computer skills with data entry experience
Basic reading, spelling, and math skills
Ability to converse clearly and comfortably with many different types of people in English
Ability to work with guests using good social manners, diplomacy, and tact
Ability to work well under pressure
Preferred:Previous hotel/hospitality experience
The expected pay range is $22.00/hr - $24.23/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 511735
Reference Date: 09/19/2025
Job Code Function: Front Office
Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
The Team Lead for the Village at Breckenridge Front Desk, you are the face of Breckenridge Hospitality and the Village at Breckenridge! You are the first point of contact for all guests and owner, to help make their stay a memorable one.
Job Specifications:
Starting Wage: $22.00/hr - $24.23/hr
Employment Type: Year Round
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: Yes
Job Responsibilities:
Check-in guests and condo owners, processing necessary paperwork and credit cards
Provide guests with information on Breckenridge and the surrounding area
Handle all customer needs
Maintain a professional appearance and demeanor at all times
Help resolve discrepancies with guest bills
Help Condo Owners with their Reservations
Check-out guests and condo owners ensuring posting and collection of payments
Assist with training new and existing front desk agents on the check in and checkout procedures, adhering to the brand standards.
Follow the daily procedures and ensure all team members are completing the check list.
Communicating with housekeeping as to the status of rooms, room moves, early arrivals or departures and guest requests.
Conduct site tours of guest rooms, conference areaProvide guests with information on Keystone Resort and the surrounding area
Handle all customer needs
Maintain a professional appearance and demeanor at all times
Help resolve discrepancies with guest bills
Help Condo Owners with their Reservations and general areas when needed.
Assist the Manager on Duty with executing the upgrade program and training staff on the upgrade process and maximizing on upgrade opportunities.
Act as the Manager on Duty when necessary and carry out the duties required of a manager.
Organizes and assists with ancillary operations, such as stocking the Grab and Go, Parking, Ski check
Other duties as assigned
Job Requirements:
High School education or equivalent
Extensive phone and computer skills with data entry experience
Basic reading, spelling, and math skills
Ability to converse clearly and comfortably with many different types of people in English
Ability to work with guests using good social manners, diplomacy, and tact
Ability to work well under pressure
Preferred:Previous hotel/hospitality experience
The expected pay range is $22.00/hr - $24.23/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 511735
Reference Date: 09/19/2025
Job Code Function: Front Office