Vantage Risk Companies
Senior Claim Specialist, Casualty Claims
Vantage Risk Companies, Chicago, Illinois, United States, 60290
Senior Claim Specialist, Casualty Claims
Join to apply for the
Senior Claim Specialist, Casualty Claims
role at
Vantage Risk Companies . About the role At Vantage, the Senior Claim Specialist, Casualty Claims will be a critical member of our Casualty team. The mission of the team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. This role will provide complete claim management and loss mitigation services for policyholders on a dedicated account basis. This role independently investigates, evaluates, and manages the disposition of Primary and Excess Casualty claims as well as GL and Auto claims arising out of the Healthcare book of varying degrees of complexity and severity across multiple product types and markets. The role supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to senior leadership, and participating in marketing efforts at industry events and conferences. The ideal candidate possesses extensive knowledge of complex Casualty risks, strong leadership abilities, and a proven track record of success in driving profitable growth. This role reports to the SVP, Head of Casualty Claims, and is a remote work opportunity. The base salary expectation is between
$115,000
and
$140,000 . Actual base salary may be higher commensurate with experience. Vantage offers performance-based bonus potential, health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and more. Responsibilities & Accountabilities Evaluates, reserves, and manages casualty claims to resolution, including oversight of all phases of litigation related to Casualty exposures. Reviews coverage, drafts coverage letters, and communicates coverage positions to insureds, brokers, and agents as necessary. Communicates regularly with insureds, brokers, and internal and external stakeholders regarding individual claim development and strategy. Handles Primary Casualty claims as well as Umbrella and Excess Casualty claims including trucking and construction claims. Provides superior customer service to, and proactively builds relationships with, all appropriate representatives of assigned accounts to maximize the Vantage Claims value proposition. Adheres to Vantage Claims Best Practices for proper and consistent claim handling, compliance, and achievement of business goals; supports efficient litigation defense strategies by effectively managing retained counsel. Documents claim files thoroughly and clearly with relevant factual and evaluative information in compliance with company policies and regulatory requirements where necessary. Demonstrates strong negotiation skills to achieve appropriate outcomes and utilizes alternative dispute resolution as needed. Proactively drives claim development and seeks creative ways to achieve optimal results on every file. Adheres to reserving and reporting protocols to avoid unexpected developments. Identifies issues and trends within accounts and markets and communicates them to insureds, Vantage Claims leadership, Underwriting partners, and actuaries. Follows escalation and reporting protocols for cases with significant exposure and participates in marketing and renewal activities as appropriate. Maintains respectful, positive relationships with internal and external stakeholders and partners. Ideal Candidate Profile Bachelor’s degree or equivalent professional experience required; Juris Doctorate helpful. Minimum of six years of end-to-end Casualty claims handling experience required. Self-motivated and independent, capable of identifying issues and solving them, while knowing when to elevate. Thrives in a dynamic, team-focused environment and meets tight deadlines. Strong problem-solving and negotiation skills. Excellent communication and interpersonal relationship-building skills. Analytical: able to identify problems, extract key information from data, and develop workable solutions. Drive to Deliver: takes accountability, organizes, prioritizes, delivers results, and remains resilient. Customer service focus: recognizes customers’ needs and adds value while balancing business imperatives. Digitally savvy/Insight: gathers information, simplifies complexity, considers options, solves problems, and makes decisions. Strong knowledge of Microsoft Word, Excel, & PowerPoint. Our Vantage Values Do What’s Right
– be a force for good for customers, shareholders, colleagues, industry and communities. Be Relentlessly Curious
– ask questions, listen to understand, challenge the status quo, drive innovation, be opportunistic and disciplined. We’re Better Together
– collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally. Be Transparent
– be open about who you are, what you think, and how you work; seek and provide alternative points of view. Make A Difference
– focus on impact, embrace technology, leverage data and analytics as assets, deliver on our mission. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Insurance Agencies and Brokerages and Insurance Carriers
#J-18808-Ljbffr
Join to apply for the
Senior Claim Specialist, Casualty Claims
role at
Vantage Risk Companies . About the role At Vantage, the Senior Claim Specialist, Casualty Claims will be a critical member of our Casualty team. The mission of the team is to add creativity to tech-enabled efficiency and robust analytics to address risks others avoid. This role will provide complete claim management and loss mitigation services for policyholders on a dedicated account basis. This role independently investigates, evaluates, and manages the disposition of Primary and Excess Casualty claims as well as GL and Auto claims arising out of the Healthcare book of varying degrees of complexity and severity across multiple product types and markets. The role supports the Underwriting Business Unit by liaising with account and broker/agent representatives, providing frequent, in-depth exposure analysis to senior leadership, and participating in marketing efforts at industry events and conferences. The ideal candidate possesses extensive knowledge of complex Casualty risks, strong leadership abilities, and a proven track record of success in driving profitable growth. This role reports to the SVP, Head of Casualty Claims, and is a remote work opportunity. The base salary expectation is between
$115,000
and
$140,000 . Actual base salary may be higher commensurate with experience. Vantage offers performance-based bonus potential, health & welfare benefits, retirement plans with company match, competitive time off plans, a highly flexible work environment, and more. Responsibilities & Accountabilities Evaluates, reserves, and manages casualty claims to resolution, including oversight of all phases of litigation related to Casualty exposures. Reviews coverage, drafts coverage letters, and communicates coverage positions to insureds, brokers, and agents as necessary. Communicates regularly with insureds, brokers, and internal and external stakeholders regarding individual claim development and strategy. Handles Primary Casualty claims as well as Umbrella and Excess Casualty claims including trucking and construction claims. Provides superior customer service to, and proactively builds relationships with, all appropriate representatives of assigned accounts to maximize the Vantage Claims value proposition. Adheres to Vantage Claims Best Practices for proper and consistent claim handling, compliance, and achievement of business goals; supports efficient litigation defense strategies by effectively managing retained counsel. Documents claim files thoroughly and clearly with relevant factual and evaluative information in compliance with company policies and regulatory requirements where necessary. Demonstrates strong negotiation skills to achieve appropriate outcomes and utilizes alternative dispute resolution as needed. Proactively drives claim development and seeks creative ways to achieve optimal results on every file. Adheres to reserving and reporting protocols to avoid unexpected developments. Identifies issues and trends within accounts and markets and communicates them to insureds, Vantage Claims leadership, Underwriting partners, and actuaries. Follows escalation and reporting protocols for cases with significant exposure and participates in marketing and renewal activities as appropriate. Maintains respectful, positive relationships with internal and external stakeholders and partners. Ideal Candidate Profile Bachelor’s degree or equivalent professional experience required; Juris Doctorate helpful. Minimum of six years of end-to-end Casualty claims handling experience required. Self-motivated and independent, capable of identifying issues and solving them, while knowing when to elevate. Thrives in a dynamic, team-focused environment and meets tight deadlines. Strong problem-solving and negotiation skills. Excellent communication and interpersonal relationship-building skills. Analytical: able to identify problems, extract key information from data, and develop workable solutions. Drive to Deliver: takes accountability, organizes, prioritizes, delivers results, and remains resilient. Customer service focus: recognizes customers’ needs and adds value while balancing business imperatives. Digitally savvy/Insight: gathers information, simplifies complexity, considers options, solves problems, and makes decisions. Strong knowledge of Microsoft Word, Excel, & PowerPoint. Our Vantage Values Do What’s Right
– be a force for good for customers, shareholders, colleagues, industry and communities. Be Relentlessly Curious
– ask questions, listen to understand, challenge the status quo, drive innovation, be opportunistic and disciplined. We’re Better Together
– collaborate, be inclusive, supportive, respectful and humble, be a trusted partner internally and externally. Be Transparent
– be open about who you are, what you think, and how you work; seek and provide alternative points of view. Make A Difference
– focus on impact, embrace technology, leverage data and analytics as assets, deliver on our mission. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Insurance Agencies and Brokerages and Insurance Carriers
#J-18808-Ljbffr