The Child Center of NY
Talent & Culture - Director, Employee Relations
The Child Center of NY, New York, New York, us, 10261
Talent & Culture - Director, Employee Relations
Join to apply for the
Talent & Culture - Director, Employee Relations
role at
The Child Center of NY Job Title:
Director of Employee Relations Department:
Talent and Culture Supervisor:
Chief Talent and Culture Officer FLSA Status:
Exempt This is a Hybrid position that will require 60% travel to our various sites through the NYC area. Summary The Director of Employee Relations is responsible for fostering a positive and productive work environment by managing employee relations matters, ensuring compliance with labor agreements, and supporting organizational goals. This role serves as a key liaison between management and union representatives, and plays a critical role in conflict resolution and policy interpretation. Essential Functions:
Labor Relations & Union Engagement : Serve as primary point of contact for union representatives across four collective bargaining units. Interpret and apply collective bargaining agreements (CBAs); ensure consistent and fair enforcement. Support grievance and arbitration processes, including investigation, documentation, and representation. Employee Relations : Investigate and resolve employee complaints, conflicts, and misconduct allegations. Provide coaching and guidance to Directors on performance management, disciplinary actions, and employee engagement. Develop and implement employee relations policies and procedures aligned with agency values and legal requirements. Monitor workplace climate and proactively address issues impacting morale and productivity. Compliance & Reporting
Ensure compliance with federal, state, and local employment laws and regulations. Maintain accurate records of employee relations cases, grievances, and outcomes. Prepare reports and presentations for leadership on trends, risks, and recommendations. Training & Development
Facilitate training for supervisors and staff on employee relations topics, including conflict resolution, respectful workplace practices, and labor relations. Promote a culture of equity, inclusion, and collaboration. Minimum Qualifications:
Bachelor’s degree in Human Resources, Labor Relations, or related field (Master’s preferred). Minimum 5 years of progressive HR and employee relations experience, preferably in a unionized, nonprofit setting. Strong knowledge of labor laws, union contracts, and employee relations best practices. Ability to handle sensitive matters with discretion and professionalism. Excellent communication skills, both written and verbal. Strong interpersonal skills to build relationships and foster a positive work environment. Living in New York State is a prerequisite for this position. Preferred Qualifications:
Certification in human resources such as SHRM-CP (Society for Human Resources Management Certified Professional). The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.
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Join to apply for the
Talent & Culture - Director, Employee Relations
role at
The Child Center of NY Job Title:
Director of Employee Relations Department:
Talent and Culture Supervisor:
Chief Talent and Culture Officer FLSA Status:
Exempt This is a Hybrid position that will require 60% travel to our various sites through the NYC area. Summary The Director of Employee Relations is responsible for fostering a positive and productive work environment by managing employee relations matters, ensuring compliance with labor agreements, and supporting organizational goals. This role serves as a key liaison between management and union representatives, and plays a critical role in conflict resolution and policy interpretation. Essential Functions:
Labor Relations & Union Engagement : Serve as primary point of contact for union representatives across four collective bargaining units. Interpret and apply collective bargaining agreements (CBAs); ensure consistent and fair enforcement. Support grievance and arbitration processes, including investigation, documentation, and representation. Employee Relations : Investigate and resolve employee complaints, conflicts, and misconduct allegations. Provide coaching and guidance to Directors on performance management, disciplinary actions, and employee engagement. Develop and implement employee relations policies and procedures aligned with agency values and legal requirements. Monitor workplace climate and proactively address issues impacting morale and productivity. Compliance & Reporting
Ensure compliance with federal, state, and local employment laws and regulations. Maintain accurate records of employee relations cases, grievances, and outcomes. Prepare reports and presentations for leadership on trends, risks, and recommendations. Training & Development
Facilitate training for supervisors and staff on employee relations topics, including conflict resolution, respectful workplace practices, and labor relations. Promote a culture of equity, inclusion, and collaboration. Minimum Qualifications:
Bachelor’s degree in Human Resources, Labor Relations, or related field (Master’s preferred). Minimum 5 years of progressive HR and employee relations experience, preferably in a unionized, nonprofit setting. Strong knowledge of labor laws, union contracts, and employee relations best practices. Ability to handle sensitive matters with discretion and professionalism. Excellent communication skills, both written and verbal. Strong interpersonal skills to build relationships and foster a positive work environment. Living in New York State is a prerequisite for this position. Preferred Qualifications:
Certification in human resources such as SHRM-CP (Society for Human Resources Management Certified Professional). The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.
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