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Long View Systems

Temporary Deskside Consultant - Beaumont Tx

Long View Systems, Houston, Texas, United States, 77246

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Temporary Deskside Consultant - Beaumont Tx

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Temporary Deskside Consultant - Beaumont Tx

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Long View Systems A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. We are looking for a

Contract Deskside Consultant

for a client site based in

Beaumont, TX ! In this role, you will contribute to the business in a number of ways including working with end users ranging from entry level to C-level executives with queries related to the supported software, hardware and computing platforms in a professional and courteous manner. A Day in the Life: Assist all customers with their questions about any of our supported software and computing platforms Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment Install and support PC, laptop, tablet and mobile hardware and software Monitor the performance of the company’s desktop infrastructure and device plans for improved efficiency Troubleshoot and diagnose problems and resolve Tier 1 incidents according to the client and/or LVS service catalog Escalate Tier 2 incidents according to client specifications Install applications and computer peripherals What You Bring: 5+ years of related IT experience Knowledge of server operations, infrastructure, web interfaces, and remote access tools Experience supporting Microsoft environments in a deskside support role Experience with the following: Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices ITIL Incident Management understanding Ability to diagnose, research and solve technical and data issues independently Ability to work with ServiceNOW What Makes You Extra Awesome: Post-secondary education A+ certification Why Work at Long View? Great people and culture Recognition programs Fun is one of our core values Interesting work – Be part of exciting projects while accessing all the latest technologies Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness The expected pay range is $25 to $32 per hour. Benefits Long View Systems (LVS) is proud to offer Medical/Pharmacy benefits for Short Term Employees. You share the costs of Medical/Pharmacy benefits with LVS, and you are solely responsible for the cost of the Accident and Critical Illness Insurance. Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know

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