VML MAP
Overview
Join to apply for the
Senior Operational Strategy Consultant
role at
VML MAP . This opportunity is to build up our business architecture function in North America and work with global top-tier clients to design transformative processes. Are you ready to elevate your career by designing processes at the intersection of people, tools, and methodologies? If so, you might be the Business Process Consultant we’re seeking for our growing team in North America. What will your day look like? At VML MAP, you will play a pivotal role in mapping out and enhancing business processes that align with our company principles and meet client expectations. You will collaborate to design and optimize processes that drive success for some of the world’s most esteemed brands. Responsibilities
Leading workshops and interviews with external clients and internal stakeholders to gain insights into current marketing practices. Designing future-focused marketing processes by analyzing data and aligning them with the client’s strategic goals and organizational structure. Redefining roles and responsibilities to integrate with newly developed processes. Evaluating and recommending enhancements to the client’s platform landscape to support new processes. Identifying opportunities for improvement and providing actionable recommendations to enhance performance. Creating comprehensive operational playbooks and compelling presentations. Developing and delivering training materials to educate stakeholders on new processes, tools, and methodologies. Supporting clients through the implementation phase, addressing feedback, and resolving challenges. Qualifications
Ideally, at least 5 years of experience in a similar role. Strong experience in mapping out and optimizing business processes, preferably with client-facing responsibilities. Background in agency or consultancy settings is advantageous. Relevant master’s degree in business administration, marketing, social sciences, or related field is preferred. Proven ability to navigate and thrive in complex environments, both independently and collaboratively. Excellent communication skills, including research, writing, and presentations. Strong aptitude for forming and sustaining cross-functional relationships. Proficiency in PowerPoint and familiarity with tools like Miro, SharePoint, Lucidchart, and Visio. Given the global nature of our work, flexibility in working hours and willingness to travel are essential. This is a role with international exposure and opportunities to make an impact in a thriving, innovative environment. About VML MAP
is a world-leading Centre of Excellence that helps businesses humanize the relationship between brand and customer through hyper-personalization at scale, marketing automation, and CRM. We are a global network with a diverse team of technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. EEO Statement
WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination. We are committed to fostering a culture of respect in which everyone belongs and has the same opportunities to progress in their careers. For more information, please visit our website. Privacy information can be found in our Privacy policy. California residents should read our California Recruitment Privacy Notice.
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Join to apply for the
Senior Operational Strategy Consultant
role at
VML MAP . This opportunity is to build up our business architecture function in North America and work with global top-tier clients to design transformative processes. Are you ready to elevate your career by designing processes at the intersection of people, tools, and methodologies? If so, you might be the Business Process Consultant we’re seeking for our growing team in North America. What will your day look like? At VML MAP, you will play a pivotal role in mapping out and enhancing business processes that align with our company principles and meet client expectations. You will collaborate to design and optimize processes that drive success for some of the world’s most esteemed brands. Responsibilities
Leading workshops and interviews with external clients and internal stakeholders to gain insights into current marketing practices. Designing future-focused marketing processes by analyzing data and aligning them with the client’s strategic goals and organizational structure. Redefining roles and responsibilities to integrate with newly developed processes. Evaluating and recommending enhancements to the client’s platform landscape to support new processes. Identifying opportunities for improvement and providing actionable recommendations to enhance performance. Creating comprehensive operational playbooks and compelling presentations. Developing and delivering training materials to educate stakeholders on new processes, tools, and methodologies. Supporting clients through the implementation phase, addressing feedback, and resolving challenges. Qualifications
Ideally, at least 5 years of experience in a similar role. Strong experience in mapping out and optimizing business processes, preferably with client-facing responsibilities. Background in agency or consultancy settings is advantageous. Relevant master’s degree in business administration, marketing, social sciences, or related field is preferred. Proven ability to navigate and thrive in complex environments, both independently and collaboratively. Excellent communication skills, including research, writing, and presentations. Strong aptitude for forming and sustaining cross-functional relationships. Proficiency in PowerPoint and familiarity with tools like Miro, SharePoint, Lucidchart, and Visio. Given the global nature of our work, flexibility in working hours and willingness to travel are essential. This is a role with international exposure and opportunities to make an impact in a thriving, innovative environment. About VML MAP
is a world-leading Centre of Excellence that helps businesses humanize the relationship between brand and customer through hyper-personalization at scale, marketing automation, and CRM. We are a global network with a diverse team of technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. EEO Statement
WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination. We are committed to fostering a culture of respect in which everyone belongs and has the same opportunities to progress in their careers. For more information, please visit our website. Privacy information can be found in our Privacy policy. California residents should read our California Recruitment Privacy Notice.
#J-18808-Ljbffr