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Flexport

Senior People Business Partner

Flexport, Los Angeles, California, United States, 90079

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About Flexport At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity We’re seeking an HR Manager to provide comprehensive human resources support across our corporate and fulfillment operations. This role serves a wide spectrum of HR functions including employee relations, compliance, and performance management. You\'ll support diverse teams from corporate to high-volume warehouse environments, ensuring consistent HR practices while adapting to unique business needs.

You will

Employee Relations and Talent Management

Conduct thorough and impartial investigations into employee complaints, grievances, and policy violations

Mediate and resolve employee conflicts, promoting a positive and respectful work environment

Document all investigation findings and actions taken, providing guidance on performance management and disciplinary actions

Coach and advise managers on complex employee relations issues across multiple business units

Support performance management processes, including goal setting, reviews, and development planning

Compliance & Risk Management

Ensure compliance with employment laws (ADA, FMLA, EEO, OSHA, FLSA) and conduct regular audits

Maintain employee records and update handbooks/policies

Develop and deliver compliance and HR training programs

Audit FLSA requirements including time-tracking and overtime compliance

HR Support

Analyze HR metrics to provide data-driven recommendations to leadership

Support organizational change, compensation/benefits analysis, and employee engagement initiatives

Lead special projects related to culture, diversity & inclusion, and employee experience

Facilitate exit interviews and analyze turnover trends

Streamline and improve HR processes and workflows

Operations Support

Address unique HR challenges in warehouse environments and contingent workforce management

Partner with Operations leadership on workforce planning and optimization

Travel

30% travel time within U.S.

You should have

Bachelor\'s degree in Human Resources, Business Administration, or related field

5-8 years of HR experience, preferably in multi-site environments

Strong knowledge of employment laws and proven experience in investigations and talent acquisition

Experience with high volume contingent workforce management preferred

Excellent communication and problem-solving skills with strong analytical abilities

High degree of Business Acumen. Able to quickly learn a business and support broader business goals with a People team lens.

Proficiency in HRIS systems (Workday preferred)

SHRM-CP, PHR, or similar certification preferred

US base salary range: $114,000 — $143,000 USD. This does not include bonus, equity and benefits.

Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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