Mindful Support Services
Front Desk Administrator - East Portland, OR
Mindful Support Services, Portland, Oregon, United States, 97204
Job Type: Full-time, Saturday - Wednesday schedule, with flexibility to work other days as needed
Salary: $19.00 per hour
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,800 providers throughout our 17 locations, and we are continuing to grow!
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Primary responsibilities
Providing excellent customer service over the phone, in person, and via email
Creating a warm and welcoming atmosphere for clients
Managing the front desk by helping clients prepare for their visits
Scheduling client appointments
Supporting mental health providers with administrative requests
Client insurance benefits verification
Requirements
What you’ll need to be successful
Strong work ethic and ownership of your role
Willingness to work through difficult interactions in mental health office setting
Ability to multi-task and prioritize
Professional written and verbal communication with clients and providers
Motivation to receive feedback and continually grow
High School Diploma/GED required
Minimum of 2 years of related experience preferred
Must be legally authorized to work in the United States on a full-time basis upon hire.
Schedule: Saturday - Wednesday 7am-3pm, 9am-5pm, and 12pm-8pm on a rotating basis.
Flexibility for occasional Thursday and Friday shifts, and for full time hours during the time we are open
Business hours are: Monday - Friday 7am-8pm; Saturday 8am-4pm.
Benefits
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401k matching
Life Insurance
Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time, Wednesday-Saturday
Salary: $19.00 per hour
Salary: $19.00 per hour
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.
About the Company
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,800 providers throughout our 17 locations, and we are continuing to grow!
About the role
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Primary responsibilities
Providing excellent customer service over the phone, in person, and via email
Creating a warm and welcoming atmosphere for clients
Managing the front desk by helping clients prepare for their visits
Scheduling client appointments
Supporting mental health providers with administrative requests
Client insurance benefits verification
Requirements
What you’ll need to be successful
Strong work ethic and ownership of your role
Willingness to work through difficult interactions in mental health office setting
Ability to multi-task and prioritize
Professional written and verbal communication with clients and providers
Motivation to receive feedback and continually grow
High School Diploma/GED required
Minimum of 2 years of related experience preferred
Must be legally authorized to work in the United States on a full-time basis upon hire.
Schedule: Saturday - Wednesday 7am-3pm, 9am-5pm, and 12pm-8pm on a rotating basis.
Flexibility for occasional Thursday and Friday shifts, and for full time hours during the time we are open
Business hours are: Monday - Friday 7am-8pm; Saturday 8am-4pm.
Benefits
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401k matching
Life Insurance
Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time, Wednesday-Saturday
Salary: $19.00 per hour