Axon is hiring: Principal Product Manager, Hardware in Boston
Axon, Boston, Massachusetts, United States
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Your Impact
We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative hardware products. This role is responsible for defining product vision, guiding cross-functional teams, and ensuring successful development, launch, and scaling of complex hardware solutions. The ideal candidate combines strong technical fluency with customer empathy and has a proven track record of delivering hardware products that integrate seamlessly into broader ecosystems.
What You’ll Do:
Location: This role is based out of our Boston, MA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation.
- Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration.
- Gather insights from customers, partners, and industry trends to inform product decisions and drive differentiation.
- Partner with engineering, design, manufacturing, supply chain, and operations to deliver robust, scalable hardware solutions.
- Ensure products meet high standards of performance, reliability, and usability, including firmware, connectivity, and ecosystem integration.
- Validate product concepts, refine requirements, and ensure solutions align with user needs and business objectives.
- Collaborate with suppliers, integrators, and third parties to deliver end-to-end product solutions.
- Establish KPIs around adoption, product quality, cost, and customer satisfaction, and use data to guide prioritization.
- Collaborate with sales, marketing, and customer success teams to launch products, build adoption strategies, and ensure long-term success.
What You Bring
- 10+ years of product management experience, with a focus on complex hardware or hardware/software products.
- Bachelor’s degree in engineering, computer science, or related field (or equivalent practical experience).
- Proven success in building, launching, and scaling hardware solutions in enterprise or consumer markets.
- Comfortable engaging with engineers on architecture, manufacturing trade-offs, and system-level decisions.
- Exceptional empathy and ability to translate customer pain points into product strategy.
- Skilled at aligning stakeholders across levels, from executives to technical teams.
- Demonstrated ability to drive adoption strategies and product growth.
- Willingness to travel (up to ~20%) for customer engagement, vendor visits, and cross-functional collaboration
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Fitness Programs
- Emotional & Mental Wellness support
- And yes, we have snacks in our offices
Axon is an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.