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AdventHealth

Front Desk Receptionist

AdventHealth, Clermont, Florida, us, 34712

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All the benefits and perks you need for you and your family: Benefits from Day One

Paid Days Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

together

we are even better. Schedule:

Part Time Shift : M-F 9am-3pm Location:

1919 E HIGHWAY 50, Clermont, 34711 The role you’ll contribute: Reporting to the Center Manager, this position (FLSA Status: Non-Exempt) is accountable for providing services to patients, referring physicians, visitors and internal customers by answering phones, scheduling appointments, cheerfully greeting and registering patients along with performing other duties as assigned. The Front Desk Receptionist assures that services are administered using professional standards with a strong focus on customer service excellence and remains self-motivated to increase level of understanding and knowledge of the field, insurances and new procedures as they evolve. In addition to the expectations listed below, the Front Desk Receptionist will support other center/company needs directed. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The value you’ll bring to the team: Cheerfully greets, arrives and checks patients in for scheduled for imaging services.

Ensures pre-certification/verification has been obtained on all exams with patient’s insurance company.

Waivers-knowledge of insurance carriers for example; Medicare, and procedures that require waivers and obtaining authorization if needed prior to appointment. Responsible to have the patient sign, or explain to the patient, and to forward the waiver to the billing for processing

Processes payments for co pays/deductibles/co-insurance.