BW Packaging
Vice President, Operations - AM Parts Fulfillment
BW Packaging, Romeoville, Illinois, United States, 60446
Overview
Vice President, Operations--AM Parts Fulfillment is a global executive leader accountable for delivering ~$250M in Aftermarket (AM) Parts fulfillment performance across all product lines in Packaging. This leader is responsible for developing and executing a global fulfillment model that improves delivery velocity, enhances on-time performance, optimizes inventory strategy, and elevates the customer experience. Reporting to the COO, the VP maximizes operational efficiency and customer satisfaction by using data-driven insights, implementing standardized processes, and leveraging technology across regions. This leader champions key initiatives such as ERP enablement and other future-state capabilities to ensure a scalable, reliable, and high-performing AM Parts fulfillment organization. About Us
BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the Barry Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. Key Responsibilities
Lead the global AM Parts fulfillment organization, accountable for ~$250M in execution performance. Develop and propose a phased global structure to consolidate fulfillment operations by market, region, and product line. Build and develop a leadership team to oversee daily operations, driving delivery accuracy, quality, and customer communication. Use data insights to guide organizational design, fulfillment strategy, and inventory management. Harmonize fulfillment processes, practices, and system use to ensure consistency and efficiency across regions. Execution & Delivery Excellence
Develop a detailed plan to move the fulfillment organization onto a common ERP platform and continue optimization once installed. Implement disciplined daily management practices to monitor trends, order patterns, quoting outcomes, and lost opportunities. Maximize inventory strategy to improve investment effectiveness, reduce obsolescence, and align with customer demand. Evaluate and deploy technologies that improve fulfillment speed, visibility, and customer status communication. Build capabilities, views, and dashboards to monitor performance and adjust strategy in real time. Organizational Design & Talent Development
Build, lead, and continuously evolve a leader-of-leaders organization, ensuring clarity of roles and global/regional alignment. Develop talent pipelines and succession plans to support long-term growth. Foster a leadership culture grounded in care, clarity, accountability, and high performance. Collaborate with Finance and the People team to evaluate and refine organizational design, ensuring efficient use of resources and alignment with strategic goals. Strategic Leadership & Impact
Align the AM Parts Fulfillment organization with Packaging’s ambition to be a formidable global packaging solutions provider. Solve customers’ problems through availability, service responsiveness, and fulfillment execution — delivered through structure, talent, and systems that scale. Implement fulfillment practices that reinforce accountability and create confidence in delivery performance. Build a fulfillment organization that balances urgency with quality, empowering teams with clear visibility and expectations. Serve as a cultural and strategic force within the operations and commercial leadership teams, reinforcing Packaging’s values and cross-functional alignment. Qualifications & Experience
10+ years of senior operational leadership experience in fulfillment, supply chain, logistics, or inventory management. Proven ability to drive velocity, accuracy, and customer satisfaction improvements in a complex, high-volume B2B environment. Strong experience using data insights to guide operational design and strategic improvements. Familiarity with ERP systems and process implementation and optimization. Flexibility to take on evolving responsibilities in response to strategic priorities and business needs. Data orientation with proven ability to leverage operational, commercial, and customer insights. Bachelor’s degree required. Reporting Relationships
Direct Reports: Regional Fulfillment / Operations Leaders; Inventory & Logistics Management Leaders Key Partnerships & Matrixed Collaboration
VP, Customer Service — Parts VP, Operational & Parts Strategy Supply Chain and Procurement Leadership Product Line Leaders Commercial and Customer Experience Teams Field Service and Aftermarket Support Success Profile
This role requires an operationally expert and commercially aware leader who can transform AM Parts fulfillment into a high-velocity, high-quality execution engine with speed and precision while scaling a sustainable, profitable global fulfillment model. The leader should be a customer-focused systems thinker with deep executional fluency and a bias for results, able to navigate complexity across regions, product lines, and fulfillment channels while driving simplification and continuous improvement. Soft Skills & Leadership Style
Thinking Style: Operationally expert and data-driven; understands the full fulfillment lifecycle from inventory planning to customer delivery. Relating Style: Direct and credible; builds confidence with cross-functional peers, frontline teams, and customers alike. Working Style: Outcome-driven and structured; delivers clarity and speed in complex environments. Influence Style: Integrative and solution-focused; collaborates across Operations, Commercial, and Supply Chain to unlock joint value. Learning Style: Data-informed and iterative; continually refines the fulfillment model using business insights and performance trends. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: BW Integrated Systems
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Vice President, Operations--AM Parts Fulfillment is a global executive leader accountable for delivering ~$250M in Aftermarket (AM) Parts fulfillment performance across all product lines in Packaging. This leader is responsible for developing and executing a global fulfillment model that improves delivery velocity, enhances on-time performance, optimizes inventory strategy, and elevates the customer experience. Reporting to the COO, the VP maximizes operational efficiency and customer satisfaction by using data-driven insights, implementing standardized processes, and leveraging technology across regions. This leader champions key initiatives such as ERP enablement and other future-state capabilities to ensure a scalable, reliable, and high-performing AM Parts fulfillment organization. About Us
BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the Barry Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. Key Responsibilities
Lead the global AM Parts fulfillment organization, accountable for ~$250M in execution performance. Develop and propose a phased global structure to consolidate fulfillment operations by market, region, and product line. Build and develop a leadership team to oversee daily operations, driving delivery accuracy, quality, and customer communication. Use data insights to guide organizational design, fulfillment strategy, and inventory management. Harmonize fulfillment processes, practices, and system use to ensure consistency and efficiency across regions. Execution & Delivery Excellence
Develop a detailed plan to move the fulfillment organization onto a common ERP platform and continue optimization once installed. Implement disciplined daily management practices to monitor trends, order patterns, quoting outcomes, and lost opportunities. Maximize inventory strategy to improve investment effectiveness, reduce obsolescence, and align with customer demand. Evaluate and deploy technologies that improve fulfillment speed, visibility, and customer status communication. Build capabilities, views, and dashboards to monitor performance and adjust strategy in real time. Organizational Design & Talent Development
Build, lead, and continuously evolve a leader-of-leaders organization, ensuring clarity of roles and global/regional alignment. Develop talent pipelines and succession plans to support long-term growth. Foster a leadership culture grounded in care, clarity, accountability, and high performance. Collaborate with Finance and the People team to evaluate and refine organizational design, ensuring efficient use of resources and alignment with strategic goals. Strategic Leadership & Impact
Align the AM Parts Fulfillment organization with Packaging’s ambition to be a formidable global packaging solutions provider. Solve customers’ problems through availability, service responsiveness, and fulfillment execution — delivered through structure, talent, and systems that scale. Implement fulfillment practices that reinforce accountability and create confidence in delivery performance. Build a fulfillment organization that balances urgency with quality, empowering teams with clear visibility and expectations. Serve as a cultural and strategic force within the operations and commercial leadership teams, reinforcing Packaging’s values and cross-functional alignment. Qualifications & Experience
10+ years of senior operational leadership experience in fulfillment, supply chain, logistics, or inventory management. Proven ability to drive velocity, accuracy, and customer satisfaction improvements in a complex, high-volume B2B environment. Strong experience using data insights to guide operational design and strategic improvements. Familiarity with ERP systems and process implementation and optimization. Flexibility to take on evolving responsibilities in response to strategic priorities and business needs. Data orientation with proven ability to leverage operational, commercial, and customer insights. Bachelor’s degree required. Reporting Relationships
Direct Reports: Regional Fulfillment / Operations Leaders; Inventory & Logistics Management Leaders Key Partnerships & Matrixed Collaboration
VP, Customer Service — Parts VP, Operational & Parts Strategy Supply Chain and Procurement Leadership Product Line Leaders Commercial and Customer Experience Teams Field Service and Aftermarket Support Success Profile
This role requires an operationally expert and commercially aware leader who can transform AM Parts fulfillment into a high-velocity, high-quality execution engine with speed and precision while scaling a sustainable, profitable global fulfillment model. The leader should be a customer-focused systems thinker with deep executional fluency and a bias for results, able to navigate complexity across regions, product lines, and fulfillment channels while driving simplification and continuous improvement. Soft Skills & Leadership Style
Thinking Style: Operationally expert and data-driven; understands the full fulfillment lifecycle from inventory planning to customer delivery. Relating Style: Direct and credible; builds confidence with cross-functional peers, frontline teams, and customers alike. Working Style: Outcome-driven and structured; delivers clarity and speed in complex environments. Influence Style: Integrative and solution-focused; collaborates across Operations, Commercial, and Supply Chain to unlock joint value. Learning Style: Data-informed and iterative; continually refines the fulfillment model using business insights and performance trends. Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments. Company: BW Integrated Systems
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