Washington Metropolitan Area Transit Authority (WMATA)
Manager, Technical Training and Development, Rail Operations
Washington Metropolitan Area Transit Authority (WMATA), Washington, District of Columbia, us, 20022
Manager, Technical Training and Development, Rail Operations
At Metro, we invest in staff to expand career pathways and develop the next generation of Metro leaders and technical skills experts. We aim to attract, develop, and retain top talent where individuals feel valued, supported, and proud of their contribution. The Technical Training and Development team is hiring for Manager, Technical Training and Development to lead instructional staff and manage the training programs for the Rail Transportation training programs at Metro. The manager collaborates with multiple levels of Metro leadership and leads a team of Instructors. The ideal candidate would have experience in implementing adult-learning practices, executing technical apprenticeship programs, coaching and developing industrial or instructional staff, managing and communicating to differing levels of management and stakeholders, and leading teams to achieve organizational goals. The Rail Operations Quality Training department provides new and refresher training for Rail Vehicle Operators, Rail Traffic Controllers, Supervisors, and Station Managers and manages hybrid learning through Instructor-led classroom, hands-on field training, and simulator-based training. Minimum Qualifications
An Associate's degree from an accredited college or university in Education, Instructional Design, Engineering, Human Resources Development, Urban Transit, Transportation or a related field In lieu of an Associate degree, a High School Diploma or GED plus two (2) years of experience in developing and administering technical training, maintenance, safety skills and/or transit operations programs in an industrial setting. Experience
A minimum of seven (7) years of progressively responsible experience in developing and/or administering technical training, employee development programs in an industrial setting; and/or a combination of developing and administering technical training experience, with field experience in transit engineering, operations, fleet maintenance, and/or infrastructure maintenance. Certification/Licensure
A valid Driver's License Infrastructure or Rail assignments are required Roadway Worker Protection qualification within three (3) months of hire Summary
The Manager, Technical Training and Development is responsible for the establishment, management, execution, and continuous improvement of technical skills, maintenance skills, and/or operational training programs supporting Infrastructure, Fleet, and/or Transportation organizations at WMATA. Essential Functions
Manages a staff of supervisors and instructors assigned to develop and implement comprehensive training programs for initial qualification and continual training, including associated apprentice and technical skills (TSP) programs. Implements and manages a systematic approach to training and development to ensure the effectiveness of training programs provided. Collaborates with internal and client department leadership for continuous improvement of training development and delivery. Establishes and manages comprehensive technical skills training programs based on adult learning and instructional design best practices. Monitors findings from internal and external audits to ensure that required changes are updated into instructional programs, policies, and procedures. Oversees the development and implementation of training manuals and curricula, evaluation procedures, test instruments, simulators, mock-ups, and training media. Oversees the direct supervision of Technical Skills Programs; ensures that current, accurate and complete records exist for each apprentice/trainee showing their attendance, work experience, related instruction and progress. Provides review and approval of contractor training programs including development of instructional specifications, review and approval of deliverables, scheduling, coordinating, and monitoring of training. Supervises staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conducting performance evaluations, approving leave requests and timesheets, and ensuring appropriate subordinate training is provided. Develops, administers, and implements effective employee selection/promotional examinations, reviews promotional eligibility standards, and supervises the transfer/promotion of operations and infrastructure employees, ensuring compliance with Federal regulations, guidelines and WMATA policy. Provides quarterly status reports which include budget, goals, activities, accomplishments, and projections. WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
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At Metro, we invest in staff to expand career pathways and develop the next generation of Metro leaders and technical skills experts. We aim to attract, develop, and retain top talent where individuals feel valued, supported, and proud of their contribution. The Technical Training and Development team is hiring for Manager, Technical Training and Development to lead instructional staff and manage the training programs for the Rail Transportation training programs at Metro. The manager collaborates with multiple levels of Metro leadership and leads a team of Instructors. The ideal candidate would have experience in implementing adult-learning practices, executing technical apprenticeship programs, coaching and developing industrial or instructional staff, managing and communicating to differing levels of management and stakeholders, and leading teams to achieve organizational goals. The Rail Operations Quality Training department provides new and refresher training for Rail Vehicle Operators, Rail Traffic Controllers, Supervisors, and Station Managers and manages hybrid learning through Instructor-led classroom, hands-on field training, and simulator-based training. Minimum Qualifications
An Associate's degree from an accredited college or university in Education, Instructional Design, Engineering, Human Resources Development, Urban Transit, Transportation or a related field In lieu of an Associate degree, a High School Diploma or GED plus two (2) years of experience in developing and administering technical training, maintenance, safety skills and/or transit operations programs in an industrial setting. Experience
A minimum of seven (7) years of progressively responsible experience in developing and/or administering technical training, employee development programs in an industrial setting; and/or a combination of developing and administering technical training experience, with field experience in transit engineering, operations, fleet maintenance, and/or infrastructure maintenance. Certification/Licensure
A valid Driver's License Infrastructure or Rail assignments are required Roadway Worker Protection qualification within three (3) months of hire Summary
The Manager, Technical Training and Development is responsible for the establishment, management, execution, and continuous improvement of technical skills, maintenance skills, and/or operational training programs supporting Infrastructure, Fleet, and/or Transportation organizations at WMATA. Essential Functions
Manages a staff of supervisors and instructors assigned to develop and implement comprehensive training programs for initial qualification and continual training, including associated apprentice and technical skills (TSP) programs. Implements and manages a systematic approach to training and development to ensure the effectiveness of training programs provided. Collaborates with internal and client department leadership for continuous improvement of training development and delivery. Establishes and manages comprehensive technical skills training programs based on adult learning and instructional design best practices. Monitors findings from internal and external audits to ensure that required changes are updated into instructional programs, policies, and procedures. Oversees the development and implementation of training manuals and curricula, evaluation procedures, test instruments, simulators, mock-ups, and training media. Oversees the direct supervision of Technical Skills Programs; ensures that current, accurate and complete records exist for each apprentice/trainee showing their attendance, work experience, related instruction and progress. Provides review and approval of contractor training programs including development of instructional specifications, review and approval of deliverables, scheduling, coordinating, and monitoring of training. Supervises staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conducting performance evaluations, approving leave requests and timesheets, and ensuring appropriate subordinate training is provided. Develops, administers, and implements effective employee selection/promotional examinations, reviews promotional eligibility standards, and supervises the transfer/promotion of operations and infrastructure employees, ensuring compliance with Federal regulations, guidelines and WMATA policy. Provides quarterly status reports which include budget, goals, activities, accomplishments, and projections. WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
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