Paladin Consulting
LOS Implementation Support Representative
Paladin Consulting, Dallas, Texas, United States, 75215
Paladin Consulting is currently hiring a LOS Implementation Support Representative to join our team working onsite at our client's office located in Dallas, TX.
We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.
Job Title:
LOS Implementation Support Representative Work Location : Dallas, TX Duration:
Long-term contract Education/Experience Required:
2+ years mortgage experience; Experience with software configuration (LOS), workflow support, and troubleshooting
Job Description The LOS Implementation Support Representative role involves providing technical design and support for the custom configurations of our Loan Origination Systems (LOS). Tech will assist with building the software layout specified by the users, and ensuring the smooth operation of the system, often requiring a strong understanding of their workflows. Responsibilities :
Addressing workflow with mortgage companies, providing software set up, and resolutions to streamline their processes. Understanding and supporting workflows across different departments roles Monitoring system performance, identifying potential issues, and working with development teams to resolve problems is important. Communicating effectively with users, developers, and other team members, and collaborating on solutions. Skills & Qualifications :
2+ years mortgage experience Call center experience Experience with software configuration (LOS), workflow support, and troubleshooting Analytical, excellent communication skills, and mortgage compliance knowledge Not a call center role, but will make a few outbound calls and email follow-up LOS experience required, PATH or Encompass a huge plus Technically savvy, analytical, reliable/punctual, and patient with customers, team player Detailed and Self-motivated, as well as strong time management skills STRONG communication skills - written AND verbal communication skills
For more information or to view other opportunities, visit us at
www.paladininc.com.
Paladin Consulting is an EEOC employer.
We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.
Job Title:
LOS Implementation Support Representative Work Location : Dallas, TX Duration:
Long-term contract Education/Experience Required:
2+ years mortgage experience; Experience with software configuration (LOS), workflow support, and troubleshooting
Job Description The LOS Implementation Support Representative role involves providing technical design and support for the custom configurations of our Loan Origination Systems (LOS). Tech will assist with building the software layout specified by the users, and ensuring the smooth operation of the system, often requiring a strong understanding of their workflows. Responsibilities :
Addressing workflow with mortgage companies, providing software set up, and resolutions to streamline their processes. Understanding and supporting workflows across different departments roles Monitoring system performance, identifying potential issues, and working with development teams to resolve problems is important. Communicating effectively with users, developers, and other team members, and collaborating on solutions. Skills & Qualifications :
2+ years mortgage experience Call center experience Experience with software configuration (LOS), workflow support, and troubleshooting Analytical, excellent communication skills, and mortgage compliance knowledge Not a call center role, but will make a few outbound calls and email follow-up LOS experience required, PATH or Encompass a huge plus Technically savvy, analytical, reliable/punctual, and patient with customers, team player Detailed and Self-motivated, as well as strong time management skills STRONG communication skills - written AND verbal communication skills
For more information or to view other opportunities, visit us at
www.paladininc.com.
Paladin Consulting is an EEOC employer.