Interlaced
IT Support Technician II - San Francisco
Interlaced, San Francisco, California, United States, 94199
Overview
Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions. Responsibilities
This is a full time position working from home to assist end users through remote sessions, via chat, phone and email and occasionally visiting our San Francisco Bay area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. The position hours are 8am - 5pm Pacific Time, Monday through Friday excluding holidays. Requirements
Full-time IT Support Technician II in the San Francisco Bay Area. Knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components. The candidate has a technical skill-set, stays up to date with the latest technology trends, and can quickly incorporate new techniques and processes. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite. Tools & Technologies
Meraki Ubiquiti MacOS Windows Desktop OS Microsoft Azure AWS Google Cloud Platform Microsoft 365 Google Workspace Slack OneLogin Okta Jumpcloud SSO SentinelOne SPF DKIM DMARC DNS Filter Datto / Backupify Comet Backup BackBlaze Zoom Microsoft Teams RingCentral Addigy JumpCloud MDM Kandji Microsoft Intune Mosyle Benefits
Starting salary between $66,000-75,000 DOE annual with quarterly bonuses FMLA Non- Exempt Medical, vision and dental benefits Cell phone and gym reimbursement 16 paid Holidays annually - 6 fixed and 10 flex 2 paid "Give Back" volunteer days annually Paid vacation and sick time 401k matching Fuel reimbursement Peer-to-peer bonus allowance New Macbook Pro, monitor, keyboard and mouse
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Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions. Responsibilities
This is a full time position working from home to assist end users through remote sessions, via chat, phone and email and occasionally visiting our San Francisco Bay area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection. The position hours are 8am - 5pm Pacific Time, Monday through Friday excluding holidays. Requirements
Full-time IT Support Technician II in the San Francisco Bay Area. Knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components. The candidate has a technical skill-set, stays up to date with the latest technology trends, and can quickly incorporate new techniques and processes. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite. Tools & Technologies
Meraki Ubiquiti MacOS Windows Desktop OS Microsoft Azure AWS Google Cloud Platform Microsoft 365 Google Workspace Slack OneLogin Okta Jumpcloud SSO SentinelOne SPF DKIM DMARC DNS Filter Datto / Backupify Comet Backup BackBlaze Zoom Microsoft Teams RingCentral Addigy JumpCloud MDM Kandji Microsoft Intune Mosyle Benefits
Starting salary between $66,000-75,000 DOE annual with quarterly bonuses FMLA Non- Exempt Medical, vision and dental benefits Cell phone and gym reimbursement 16 paid Holidays annually - 6 fixed and 10 flex 2 paid "Give Back" volunteer days annually Paid vacation and sick time 401k matching Fuel reimbursement Peer-to-peer bonus allowance New Macbook Pro, monitor, keyboard and mouse
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