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Antelope Valley College

Director, Enrollment Services

Antelope Valley College, Del Sur, California, United States

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Overview

Under the general direction of the Dean of Enrollment Services, the Director will plan, organize, control and direct the activities in assigned areas of Enrollment Services. Direct record keeping, transcript and verification processes, student placement, registration and student admissions procedures; and assist with student enrollment and attendance accounting reports. Responsibilities

Direct and oversee multiple facets of the Admissions and Records environment in accordance with federal, state and District requirements. Direct, manage, and provide leadership within Enrollment Services with duties including student admissions applications, program adjustments, maintaining student records for on campus and off campus registration and records activities, residence determination, transcript and verification processes, attendance accounting, student placement, exceptions to policies, international and AB 540 qualifications and dual and athletic enrollment eligibility. Manage a complex integrated college admissions and records system, including records maintenance, security of student records, attendance functions, and the proper retention and destruction of student records as required by federal and state regulations. Lead the development of the department’s Program Review for long-term and short-term planning and represent Enrollment Services on participatory committees; work collaboratively with faculty, staff, students, and community stakeholders to ensure broad input and engagement. Meet with students, staff and administrators to address and resolve problems, conflicts and complaints as appropriate. Remain current on legal requirements and regulations as they pertain to admissions, residence determination, registration, transcripts, records, attendance accounting, placement, exceptions to policies and other Enrollment Services functions. Plan, organize, direct, control, integrate and evaluate the work of the Enrollment Services department and employees and implement and monitor work plans to achieve goals and objectives. Develop and monitor performances against the annual department budgets; oversee, analyze and review budgetary and financial data. Manage the implementation and evaluation of work processes with Information Technology Services. Adjudicate student appeals regarding residency classification, privacy act, district policies and procedures and other matters. Ensure faculty and other staff are trained on procedures for recording and reporting attendance and grades and direct the interpretation and enforcement of guidelines, policies and legal requirements. Manage the collection of census rosters and grades and assist instructors with enrollment issues. Oversee the development, review and interpretation of Board Policies and Administrative Procedures relating to Enrollment Services to ensure compliance with federal, state and District requirements. Serve as a member of the campus leadership team and perform duties associated with these assignments. Promote diversity, equity, inclusion, accessibility, cultural competency and a positive work environment. Select, supervise, train and evaluate direct employees. Analyze and interpret data; prepare, review, and/or approve documents and reports; provide oral, written and electronic reports and presentations. Perform other related duties as assigned. Minimum Qualifications

Education & Experience Bachelor’s degree in any discipline

AND

Four (4) years of increasingly responsible professional experience in an Enrollment Services area

AND

One (1) year of recent experience in a management or supervisory capacity

AND

Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students. Desirable Qualifications

Bachelor’s degree in education, business administration, public administration or related field. One (1) year of experience in an Admissions and Records Office. Supervisory experience in a California Community College setting. Familiarity with Ellucian Banner. Familiarity with college online registration services. Knowledge and Abilities

Knowledge of

California Community College Admissions Application process, and Student Equity and Achievement Program guidelines and regulations. Principles of communicating and collaborating effectively with diverse students, faculty, staff and administration. Program review and program evaluation process. California Education Code, Title 5, Chancellor’s Office administrative procedures, Federal laws and regulations and other legal parameters that affect the policies and practices of the District regarding student enrollment, registration and record keeping. Operations of a highly functioning Enrollment Services department. Practices, procedures and policies of student admissions applications, student records, registration and records activities, residence determination, transcript and verification, attendance accounting, student placement, exceptions to policies, international and AB 540 qualifications and dual and athletic enrollment eligibility. Standard management and interpersonal relations practices and principles for supervising faculty, classified staff, and student employees. Evaluation and statistical methodology for preparation of statistical research and reports. Current research and best practices in enrollment services; including current and emerging technologies. General budget preparation process and accounting principles. Planning, organizing and directing activities. Familiarity and competency with data collection methodologies, data reporting programs, and enrollment services outcomes. Standard office practices and procedures and standard software and modern office equipment. Customer service principles and practices. Ability to

Plan, organize, manage, assign, delegate, review and evaluate the work of staff engaged in Enrollment Services work processes. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies. Analyze and make sound recommendations on complex admissions and records issues. Work collaboratively with other directors and managers and provide expert advice and counsel to develop solutions to complex issues. Organize, set priorities and exercise expert, independent judgment within areas of responsibility. Develop and implement appropriate procedures and controls. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials. Communicate effectively, both orally and in writing. Successfully represent the District by communicating both verbally and in writing to small and large groups of students, faculty, and the public. Lead, manage, and train staff in order to accomplish the established goals of the department. Plan, organize, coordinate, and evaluate complex programs and projects. Establish and maintain cooperative work relationships with a wide diversity of students, faculty, staff, and community members in an atmosphere of collegial decision-making and demonstrated consensus-building skills. Understand, interpret, explain and apply applicable laws, codes and ordinances. Represent the district effectively in dealings with external stakeholders. Present proposals and recommendations clearly, logically and persuasively. Operate a computer and standard business software. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues. Prioritize, plan and meet schedules and timeliness. Work independently with little directions. Display a commitment to the community college philosophy. Work Direction, Lead and Supervisory Responsibilities

Receives work direction from the Dean of Enrollment Services. Directs and supervise employees who work directly within Enrollment Services. Contact and Working Conditions

Contacts

Co-workers, department personnel, faculty, staff, students, vendors, and a network of agencies and committees dedicated to support students who have been disproportionately impacted in their educational experience. Physical Effort

Frequent walking and sitting for long periods; occasional kneeling, crouching, pushing, pulling, and standing; frequent fine manipulation to operate office equipment; frequent grasping; frequent reading of files, documents and computer screens; frequent hearing and speaking in person and on the telephone. Working Conditions

Normal office environment with frequent public contact and interruptions; may work at any district location or authorized facility with occasional evenings and/or weekends; occasional local travel may be requested. Application Process and Supplemental Information

Application Process

It is the responsibility of each applicant to have all the requested documents submitted through NEOGOV by the deadline date in order to continue in the application process for this position. Each recruitment is conducted independently from others; therefore, interested parties need to submit separate complete application packages for each position they apply for. It is important the applicants submit ALL documents requested for the application package to be deemed complete and given consideration. Documents to attach

to your online application in order to be considered: Application, Current resume, Letter of Intent (Cover Letter), Copy of Transcripts of all degrees and Supplemental Coursework. All out of the country, transcripts must be evaluated prior to submitting them with applications. Any evaluation service member of the National Association of Credential Evaluation Service (NACES) http://www.naces.org/ is acceptable. Travel expenses for pre-employment interviews and employment processing will not be authorized. Your application and any required attachments must be submitted by October 17, 2025.

Applications with incomplete information (i.e., statements such as "see resume") or missing documents will not be considered. Visa

AVC does not sponsor employment visas, does not participate in E-Verify, and does not complete documentation related to STEM OPT or other F-1 visa programs. Accommodations

If you have any questions or need accommodations for the application process in compliance with the Americans with Disabilities Act, please contact the People, Culture and Talent (Human Resources) department at (661) 722-6311. Equal Employment Opportunity Employer and Commitment to Diversity Antelope Valley Community College District (AVC) is committed to employing administrators, faculty, and staff members who are dedicated to student success. AVC recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. AVC is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state laws and regulations. To find out more about AVC, please visit our website at avc.edu. Thank you for your interest in employment opportunities with Antelope Valley Community College District.

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Annual Security Report

is provided by Antelope Valley College for prospective students and employees. A copy of this report is available at http://www.avc.edu/administration/police/

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