AECOM
Moveworks Solution Architect - Hybrid (Houston or Dallas, TX)
AECOM, Houston, Texas, United States, 77246
Overview
Moveworks Solution Architect - Hybrid (Houston or Dallas, TX) Location: Houston or Dallas, TX. Hybrid work arrangement (in-office and remote). Posted: 4 days ago. Eligible to be among the first 25 applicants. Company: AECOM. A global infrastructure leader delivering a better world. AECOM is an equal opportunity employer. Job Description
As a
Moveworks Solution Architect , you will lead the design and implementation of enterprise-grade conversational AI solutions using the Moveworks platform. This role blends technical expertise, solution design, stakeholder engagement, and platform governance. You’ll work with business units, IT stakeholders, and delivery teams to translate business needs into scalable Moveworks-based solutions that automate support and enhance productivity across departments (e.g., IT, HR, Finance). You will serve as the subject matter expert for Moveworks, aligning its capabilities with enterprise needs while ensuring performance, maintainability, and extensibility. Key Responsibilities Solution Design:
Architect end-to-end solutions using the Moveworks platform to address enterprise use cases across multiple domains. Implementation Oversight:
Collaborate with developers and analysts to ensure successful configuration, training, and deployment of conversational workflows, intents, skills, and integrations. Integration Leadership:
Design and oversee integrations between Moveworks and enterprise systems (e.g., ServiceNow, Workday, Jira, Okta, MS Teams). Platform Governance:
Define and enforce standards, naming conventions, testing protocols, and deployment best practices for Moveworks use cases. User Experience Focus:
Ensure conversational flows are intuitive and aligned with UX best practices. Performance Optimization:
Monitor platform health and user engagement metrics, identify improvement areas, and tune the system for accuracy and responsiveness. Stakeholder Engagement:
Gather requirements, propose solutions, and demonstrate prototypes with business stakeholders. Evangelism & Enablement:
Guide internal teams on ideation, design, and support of Moveworks capabilities; contribute to roadmapping and awareness of new platform features. Qualifications
Minimum Requirements: BA/BS in Computer Science, Data Science, Information Systems, or related field plus at least 8 years of experience in solution architecture, automation, or AI-based platforms, or demonstrated equivalency of experience and/or education Hands-on experience working with Moveworks in a technical and strategic capacity Proven experience integrating enterprise applications with conversational AI or digital assistants Strong understanding of enterprise ITSM, HRIS, identity management, and related systems Deep knowledge of modern data architectures (e.g., data lakes, data warehouses, ETL/ELT pipelines) and cloud platforms (e.g., AWS, Azure, Google Cloud) Familiarity with data governance frameworks, data quality tools, and metadata management systems Understanding of AI/ML data requirements, including data preparation, feature engineering, and model deployment Skills : Strategic thinking and enterprise solution design Strong stakeholder engagement and executive-facing presentation ability Ability to explain complex topics to non-technical audiences Analytical mindset with a data-driven problem-solving approach Project coordination across cross-functional teams Understanding of conversational UX/UI and prompt-based interaction models Preferred Qualifications: 3+ years of Moveworks experience Moveworks Academy Certifications (e.g., Studio, Skills, Advanced); ITIL Foundation, Agile/Scrum certifications; Certifications in ServiceNow, Microsoft Teams, or Workday integrations highly preferred Excellent written and verbal communication skills Master’s degree or MBA preferred Additional Information: Relocation assistance is not available for this position Sponsorship for US work authorization is not available for this position, now or in the future Compensation: USD 120,000 - USD 170,000 per year Post-employment information includes benefits such as medical, dental, vision, life, disability, PTO, flexible work options, and retirement plans; see official benefits documentation for details. About AECOM
AECOM is the global infrastructure leader, delivering advisory, planning, design, engineering, and construction management services. We are a Fortune 500 firm with revenue in 2024 of USD 16.1 billion. We are an equal opportunity employer. All information will be kept confidential according to EEO guidelines. ReqID: J10136310 • Business Line: Corporate • Work Location Model: Hybrid • Seniority level: Mid-Senior level • Employment type: Full-time • Job function: Engineering and Information Technology • Industries: Architecture and Planning, Civil Engineering, and Construction
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Moveworks Solution Architect - Hybrid (Houston or Dallas, TX) Location: Houston or Dallas, TX. Hybrid work arrangement (in-office and remote). Posted: 4 days ago. Eligible to be among the first 25 applicants. Company: AECOM. A global infrastructure leader delivering a better world. AECOM is an equal opportunity employer. Job Description
As a
Moveworks Solution Architect , you will lead the design and implementation of enterprise-grade conversational AI solutions using the Moveworks platform. This role blends technical expertise, solution design, stakeholder engagement, and platform governance. You’ll work with business units, IT stakeholders, and delivery teams to translate business needs into scalable Moveworks-based solutions that automate support and enhance productivity across departments (e.g., IT, HR, Finance). You will serve as the subject matter expert for Moveworks, aligning its capabilities with enterprise needs while ensuring performance, maintainability, and extensibility. Key Responsibilities Solution Design:
Architect end-to-end solutions using the Moveworks platform to address enterprise use cases across multiple domains. Implementation Oversight:
Collaborate with developers and analysts to ensure successful configuration, training, and deployment of conversational workflows, intents, skills, and integrations. Integration Leadership:
Design and oversee integrations between Moveworks and enterprise systems (e.g., ServiceNow, Workday, Jira, Okta, MS Teams). Platform Governance:
Define and enforce standards, naming conventions, testing protocols, and deployment best practices for Moveworks use cases. User Experience Focus:
Ensure conversational flows are intuitive and aligned with UX best practices. Performance Optimization:
Monitor platform health and user engagement metrics, identify improvement areas, and tune the system for accuracy and responsiveness. Stakeholder Engagement:
Gather requirements, propose solutions, and demonstrate prototypes with business stakeholders. Evangelism & Enablement:
Guide internal teams on ideation, design, and support of Moveworks capabilities; contribute to roadmapping and awareness of new platform features. Qualifications
Minimum Requirements: BA/BS in Computer Science, Data Science, Information Systems, or related field plus at least 8 years of experience in solution architecture, automation, or AI-based platforms, or demonstrated equivalency of experience and/or education Hands-on experience working with Moveworks in a technical and strategic capacity Proven experience integrating enterprise applications with conversational AI or digital assistants Strong understanding of enterprise ITSM, HRIS, identity management, and related systems Deep knowledge of modern data architectures (e.g., data lakes, data warehouses, ETL/ELT pipelines) and cloud platforms (e.g., AWS, Azure, Google Cloud) Familiarity with data governance frameworks, data quality tools, and metadata management systems Understanding of AI/ML data requirements, including data preparation, feature engineering, and model deployment Skills : Strategic thinking and enterprise solution design Strong stakeholder engagement and executive-facing presentation ability Ability to explain complex topics to non-technical audiences Analytical mindset with a data-driven problem-solving approach Project coordination across cross-functional teams Understanding of conversational UX/UI and prompt-based interaction models Preferred Qualifications: 3+ years of Moveworks experience Moveworks Academy Certifications (e.g., Studio, Skills, Advanced); ITIL Foundation, Agile/Scrum certifications; Certifications in ServiceNow, Microsoft Teams, or Workday integrations highly preferred Excellent written and verbal communication skills Master’s degree or MBA preferred Additional Information: Relocation assistance is not available for this position Sponsorship for US work authorization is not available for this position, now or in the future Compensation: USD 120,000 - USD 170,000 per year Post-employment information includes benefits such as medical, dental, vision, life, disability, PTO, flexible work options, and retirement plans; see official benefits documentation for details. About AECOM
AECOM is the global infrastructure leader, delivering advisory, planning, design, engineering, and construction management services. We are a Fortune 500 firm with revenue in 2024 of USD 16.1 billion. We are an equal opportunity employer. All information will be kept confidential according to EEO guidelines. ReqID: J10136310 • Business Line: Corporate • Work Location Model: Hybrid • Seniority level: Mid-Senior level • Employment type: Full-time • Job function: Engineering and Information Technology • Industries: Architecture and Planning, Civil Engineering, and Construction
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