F.N.B. Corporation
Position Title: Relationship Banker
Business Unit: Retail
Reports to: Varies Based on Assignment
Position Overview
This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures. Requirements
Minimum Level of Education Required: High School or GED Minimum # of Years of Job Related Experience Required: 0 Skills Required: Excellent customer service skills, Excellent communication skills, Excellent organizational, analytical and interpersonal skills, Detail-oriented, Ability to use a personal computer and job-related software Licensures/Certifications Required
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Equal Employment Opportunity (EEO)
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law.
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This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. Primary Responsibilities
Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions. Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures. Requirements
Minimum Level of Education Required: High School or GED Minimum # of Years of Job Related Experience Required: 0 Skills Required: Excellent customer service skills, Excellent communication skills, Excellent organizational, analytical and interpersonal skills, Detail-oriented, Ability to use a personal computer and job-related software Licensures/Certifications Required
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required. Equal Employment Opportunity (EEO)
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law.
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