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H&R Block

Block Advisor Tax Advisor - Remote

H&R Block, Glendale, California, us, 91222

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Overview

Remote Tax Professional at H&R Block. We believe in the power of people helping people and strive to inspire confidence in our clients, associates, and communities. We are building a high performing, connected culture where everyone belongs. Joining H&R Block means serving clients with diverse tax needs and benefiting from expert team support and advanced tax training. Responsibilities

Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (e.g., video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Collaborate with leaders and peers to communicate how remote work is impacting results and ensure effective teamwork. Grow your tax expertise through ongoing development and client engagement. Qualifications

Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high speed, reliable internet. Experience and skill in technology (specifically MS Teams and Outlook). Ability to communicate complex tax situations concisely via phone, email, and chat to inspire client confidence. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment or equivalent. High school diploma / equivalent or higher. Must complete continuing education requirements and meet all applicable IRS and state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using tax publications/instructions (e.g., IRS materials). Pay and Benefits

Pay range: $11.00 - $80.00 per hour (local minimum wage laws apply). Benefits include medical coverage with mental health support and coaching, 401(k) retirement savings plan, Employee Stock Purchase Plan, and tax prep benefit. Flexible/remote opportunities and collaborative teams. About the Community You Will Join

H&R Block is committed to a connected culture where trust, care, and connections help everyone feel safe to bring their authentic self to work. We value diversity and inclusion and are an equal opportunity employer.

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