Truist
Universal Banker - Part Time (20 hrs.) - bilingual (Spanish) preferred - Kenyon
Truist, Washington, District of Columbia, us, 20022
Overview
Universal Banker - Part Time (20 hrs.), bilingual (Spanish) preferred - Kenyon Square. Responsibilities
Provide a distinctive client experience to ensure a consistent service level by engaging clients with courteous conversation, conducting both complex and standardized transactions, and uncovering needs. Perform more complex transactions with assistance as necessary. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities; fulfill the need or refer the client to the appropriate branch team members or specialist. Understand the importance of Integrated Relationship Management (IRM) to ensure Truist expertise and solutions are delivered for clients’ unique needs. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning. Adhere to internal controls, operational procedures and risk management policies; stay informed of changes to ensure compliance with current guidelines. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handle proportionate volume of work based on branch demands. Qualifications
Required Qualifications: High school diploma or equivalent education Two years of teller or cash handling or client service experience Six months of client relationship building or sales experience Excellent interpersonal and communication skills Ability to master PC keyboard and software skills necessary for branch automation Ability to multi-task under time constraints Proficiency in basic computer applications (e.g., Microsoft Office) Ability to travel to accommodate temporary staffing needs as required Ability to work weekends and/or extended hours with occasional travel and overnights may be included Preferred Qualifications: One year of client relationship building or sales experience Knowledge of advanced or complex branch transactions, risk management and loss prevention Experience with sourcing and prospecting for new clients and client relationship building General understanding of bank operations, policies and procedures Compensation and Benefits
Part Time Universal Banker The hourly base salary for this position is $22.00/hour-$26.00/hour. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and status), 10 sick days (also prorated), and paid holidays. For more details on Truist’s benefits, please visit the Benefits site. Depending on the position and division, this job may also be eligible for Truist’s pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will learn more about specific benefits available for any non-temporary position, based on full-time or part-time status and division. EEO and Compliance:
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a Drug Free Workplace. Additional
Seniority level: Not Applicable Employment type: Part-time Job function: Finance and Sales
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Universal Banker - Part Time (20 hrs.), bilingual (Spanish) preferred - Kenyon Square. Responsibilities
Provide a distinctive client experience to ensure a consistent service level by engaging clients with courteous conversation, conducting both complex and standardized transactions, and uncovering needs. Perform more complex transactions with assistance as necessary. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities; fulfill the need or refer the client to the appropriate branch team members or specialist. Understand the importance of Integrated Relationship Management (IRM) to ensure Truist expertise and solutions are delivered for clients’ unique needs. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning. Adhere to internal controls, operational procedures and risk management policies; stay informed of changes to ensure compliance with current guidelines. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handle proportionate volume of work based on branch demands. Qualifications
Required Qualifications: High school diploma or equivalent education Two years of teller or cash handling or client service experience Six months of client relationship building or sales experience Excellent interpersonal and communication skills Ability to master PC keyboard and software skills necessary for branch automation Ability to multi-task under time constraints Proficiency in basic computer applications (e.g., Microsoft Office) Ability to travel to accommodate temporary staffing needs as required Ability to work weekends and/or extended hours with occasional travel and overnights may be included Preferred Qualifications: One year of client relationship building or sales experience Knowledge of advanced or complex branch transactions, risk management and loss prevention Experience with sourcing and prospecting for new clients and client relationship building General understanding of bank operations, policies and procedures Compensation and Benefits
Part Time Universal Banker The hourly base salary for this position is $22.00/hour-$26.00/hour. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and status), 10 sick days (also prorated), and paid holidays. For more details on Truist’s benefits, please visit the Benefits site. Depending on the position and division, this job may also be eligible for Truist’s pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will learn more about specific benefits available for any non-temporary position, based on full-time or part-time status and division. EEO and Compliance:
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a Drug Free Workplace. Additional
Seniority level: Not Applicable Employment type: Part-time Job function: Finance and Sales
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