Elevance Health
Position Title:
Director of Pharmacy Accounts Job Description: Director Pharmacy Account Management Location : This role requires associates to be in-office
3 days per week , fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. The ideal candidate will reside in New York, Georgia, Connecticut or Minnesota. The
Director Pharmacy Account Management
is responsible for managing contracts and relationships with PBM vendor. Developing relationships with external vendors and internal stakeholders. How you will make an impact: Promote and strengthen a collaborative, client-centric culture focused on delivering value and enhancing client satisfaction. Oversee the management of large commercial client relationships, ensuring service excellence and contract compliance. Act as an executive-level liaison for key accounts, addressing high-level client concerns and strategic initiatives. Drive client retention and satisfaction by developing strong partnerships and proactively addressing needs. Support contract renewals, upselling opportunities, and expansion of services. Develop and implement strategies to improve account management effectiveness and client outcomes. Partner with sales, clinical, and operations teams to develop solutions that align with client goals. Identify opportunities for process improvements to enhance efficiency and service levels. Travel up to 25% may be required. Minimum Requirements: Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: Experience working with local, East Coast clients preferred. Direct or indirect leadership experience preferred. Familiarity with pharmacy claims processing, formularies, and clinical programs preferred. Prior experience working at a PBM and/or as a pharmacy benefit consultant preferred. Experience working with brokers or consultants preferred. Strong written and oral communication skills, problem-solving skills, attention to detail and well-organized preferred. Strong team collaboration skills with a proven ability to work effectively and harmoniously with others, contributing to a positive team environment and promoting collective success preferred. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
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Director of Pharmacy Accounts Job Description: Director Pharmacy Account Management Location : This role requires associates to be in-office
3 days per week , fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. The ideal candidate will reside in New York, Georgia, Connecticut or Minnesota. The
Director Pharmacy Account Management
is responsible for managing contracts and relationships with PBM vendor. Developing relationships with external vendors and internal stakeholders. How you will make an impact: Promote and strengthen a collaborative, client-centric culture focused on delivering value and enhancing client satisfaction. Oversee the management of large commercial client relationships, ensuring service excellence and contract compliance. Act as an executive-level liaison for key accounts, addressing high-level client concerns and strategic initiatives. Drive client retention and satisfaction by developing strong partnerships and proactively addressing needs. Support contract renewals, upselling opportunities, and expansion of services. Develop and implement strategies to improve account management effectiveness and client outcomes. Partner with sales, clinical, and operations teams to develop solutions that align with client goals. Identify opportunities for process improvements to enhance efficiency and service levels. Travel up to 25% may be required. Minimum Requirements: Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experience: Experience working with local, East Coast clients preferred. Direct or indirect leadership experience preferred. Familiarity with pharmacy claims processing, formularies, and clinical programs preferred. Prior experience working at a PBM and/or as a pharmacy benefit consultant preferred. Experience working with brokers or consultants preferred. Strong written and oral communication skills, problem-solving skills, attention to detail and well-organized preferred. Strong team collaboration skills with a proven ability to work effectively and harmoniously with others, contributing to a positive team environment and promoting collective success preferred. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
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