SSM Health
Vice President of Operations, SSM Health St. Louis University Hospital
SSM Health, Saint Louis, Missouri, United States, 63146
Overview
Vice President of Operations, SSM Health St. Louis University Hospital — Saint Louis University Hospital within SSM Health. Responsibilities
Serves as a member of the leadership team providing strategic direction on operational issues. Works effectively in a dynamic executive environment and promotes teamwork across the organization by maintaining positive relationships and using effective problem solving skills. Ensures premier customer satisfaction. Implements mechanisms to determine customer satisfaction levels and engages employees, physicians, and leadership to implement strategic and operational plans. Provides timely resolution to customer complaints and suggestions. Develops and implements strategic business plans. Translates initiatives into action plans at the departmental level with appropriate performance measures. Manages budgets and implements fiscal planning. Establishes and monitors process improvement initiatives to achieve value-based outcomes. Oversees human resource management for the assigned area, promoting a culture of employee engagement. Ensures consistent HR policy administration, structures operations effectively, and identifies succession planning needs with emphasis on retaining and recruiting a diverse workforce. Promotes teamwork and collaboration. Motivates and empowers staff, recognizes accomplishments, solicits staff input, and mentors leadership. Keeps staff informed about organizational and industry issues. Delivers quality patient care daily and participates in ongoing continuous quality improvement education and training. Develops and enforces policies and procedures for hospital and service line functions. Maintains compliance with confidentiality practices and regulatory requirements, licensure, accreditation, record procedures, and internal controls. Builds relationships with community and external organizations to expand the mission’s effectiveness. Collaborates with regional support functions (nursing, finance, planning, quality, HR) to achieve outcomes for hospitals, service lines, network, and system. Communicates policies and procedures to ensure compliance at all levels of the organization. Maintains ethical standards in business practices, legal compliance, confidentiality, conflicts of interest, vendor relationships, and reporting of questionable activities. Performs other duties as assigned. Qualifications
Education Master's degree or equivalent education and experience. Experience Ten years' experience, with five years' in leadership. Physical Requirements
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive movements. Vision and depth perception for distances near and far; color distinction. Hearing and speech for oral communication; ability to hear alarms and machinery. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. Required Professional Licenses and/or Certifications
None Work Details
Work Shift: Day Shift (United States of America) Job Type: Employee Department: Administration Scheduled Weekly Hours: 40 Benefits
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: DailyPay allows eligible hourly team members instant access to earned pay (fees may apply). Upfront Tuition Coverage: FlexPath Funded for eligible team members. SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Seniority level
Executive Employment type
Full-time Job function
Management and Manufacturing Industries: Hospitals and Health Care Referrals increase your chances of interviewing at SSM Health. Get notified about new Vice President Operations jobs in Greater St. Louis.
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Vice President of Operations, SSM Health St. Louis University Hospital — Saint Louis University Hospital within SSM Health. Responsibilities
Serves as a member of the leadership team providing strategic direction on operational issues. Works effectively in a dynamic executive environment and promotes teamwork across the organization by maintaining positive relationships and using effective problem solving skills. Ensures premier customer satisfaction. Implements mechanisms to determine customer satisfaction levels and engages employees, physicians, and leadership to implement strategic and operational plans. Provides timely resolution to customer complaints and suggestions. Develops and implements strategic business plans. Translates initiatives into action plans at the departmental level with appropriate performance measures. Manages budgets and implements fiscal planning. Establishes and monitors process improvement initiatives to achieve value-based outcomes. Oversees human resource management for the assigned area, promoting a culture of employee engagement. Ensures consistent HR policy administration, structures operations effectively, and identifies succession planning needs with emphasis on retaining and recruiting a diverse workforce. Promotes teamwork and collaboration. Motivates and empowers staff, recognizes accomplishments, solicits staff input, and mentors leadership. Keeps staff informed about organizational and industry issues. Delivers quality patient care daily and participates in ongoing continuous quality improvement education and training. Develops and enforces policies and procedures for hospital and service line functions. Maintains compliance with confidentiality practices and regulatory requirements, licensure, accreditation, record procedures, and internal controls. Builds relationships with community and external organizations to expand the mission’s effectiveness. Collaborates with regional support functions (nursing, finance, planning, quality, HR) to achieve outcomes for hospitals, service lines, network, and system. Communicates policies and procedures to ensure compliance at all levels of the organization. Maintains ethical standards in business practices, legal compliance, confidentiality, conflicts of interest, vendor relationships, and reporting of questionable activities. Performs other duties as assigned. Qualifications
Education Master's degree or equivalent education and experience. Experience Ten years' experience, with five years' in leadership. Physical Requirements
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive movements. Vision and depth perception for distances near and far; color distinction. Hearing and speech for oral communication; ability to hear alarms and machinery. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. Required Professional Licenses and/or Certifications
None Work Details
Work Shift: Day Shift (United States of America) Job Type: Employee Department: Administration Scheduled Weekly Hours: 40 Benefits
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: DailyPay allows eligible hourly team members instant access to earned pay (fees may apply). Upfront Tuition Coverage: FlexPath Funded for eligible team members. SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Seniority level
Executive Employment type
Full-time Job function
Management and Manufacturing Industries: Hospitals and Health Care Referrals increase your chances of interviewing at SSM Health. Get notified about new Vice President Operations jobs in Greater St. Louis.
#J-18808-Ljbffr