Blank Street
Shift Leader | 48 W Broadway (NEW STORE OPENING)
Blank Street, Boston, Massachusetts, us, 02298
Overview
About Blank Street: At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Start Something Extraordinary…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Now Hiring for Our New Store at 80 University Place – Opening Late September!
This role will be part of the opening team for our brand new location at 80 University Place, launching at the end of September. We\u2019re looking for enthusiastic, team-oriented individuals who are excited to help us bring great coffee and great vibes to the neighborhood from day one. If you’re ready to be part of something new and grow with us, apply now!
Our Values
DREAM BIG:
We embrace new possibilities and perspectives that go beyond the expected.
START SMALL:
We don’t wait for great things to happen - we take small steps that move us forward every day.
MAKE SOMEONE’S DAY:
We live to create moments of joy.
MOVE AS ONE:
We build better when we build together because the best customer experiences takes a team.
Who We’re Looking For
Love for cafe culture and people
Friendly, open and approachable person who is able to work well with others
Strong knowledge of coffee and equipment is a must
Strong decision making and multi-tasking skills
Strong interpersonal communication skills
Passionate about delivering excellent customer connections to create a regular customer base
Able to work at a fast pace in high volume environments
Be an exemplary ambassador of our brand to new neighborhoods
What You’ll Own
Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive
Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
Positive and solution focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store
Requirements
2+ years’ experience in a customer service leadership position
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
Availability that meets the needs of our cafes
Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as “E-Verify”).
Benefits and Perks
$19.50/ per hour + tips
Barista accreditation and training program
Paid sick time
Paid vacation time, based on eligibility
Health benefits, based on eligibility
Blank Street coffee and swag
As a growing company we have opportunities for advancement for those interested
#J-18808-Ljbffr
Like the sound of this? Keep reading.
Start Something Extraordinary…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Now Hiring for Our New Store at 80 University Place – Opening Late September!
This role will be part of the opening team for our brand new location at 80 University Place, launching at the end of September. We\u2019re looking for enthusiastic, team-oriented individuals who are excited to help us bring great coffee and great vibes to the neighborhood from day one. If you’re ready to be part of something new and grow with us, apply now!
Our Values
DREAM BIG:
We embrace new possibilities and perspectives that go beyond the expected.
START SMALL:
We don’t wait for great things to happen - we take small steps that move us forward every day.
MAKE SOMEONE’S DAY:
We live to create moments of joy.
MOVE AS ONE:
We build better when we build together because the best customer experiences takes a team.
Who We’re Looking For
Love for cafe culture and people
Friendly, open and approachable person who is able to work well with others
Strong knowledge of coffee and equipment is a must
Strong decision making and multi-tasking skills
Strong interpersonal communication skills
Passionate about delivering excellent customer connections to create a regular customer base
Able to work at a fast pace in high volume environments
Be an exemplary ambassador of our brand to new neighborhoods
What You’ll Own
Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive
Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
Positive and solution focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store
Requirements
2+ years’ experience in a customer service leadership position
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
Availability that meets the needs of our cafes
Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as “E-Verify”).
Benefits and Perks
$19.50/ per hour + tips
Barista accreditation and training program
Paid sick time
Paid vacation time, based on eligibility
Health benefits, based on eligibility
Blank Street coffee and swag
As a growing company we have opportunities for advancement for those interested
#J-18808-Ljbffr