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NAMI San Diego

Independence & Housing Program Manager

NAMI San Diego, San Diego, California, United States, 92189

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Company Description NAMI San Diego & Imperial Counties (National Alliance on Mental Illness) is a nonprofit organization that provides free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.

Overview The Program Manager of Independence and Housing works alongside the Director of Independence and Housing to plan, organize, and direct the day-to-day operations of the Department to ensure contract compliance, goal attainment and benchmarks. The Department focuses on the operation of all street outreach teams and case management programs for those who are unhoused, homelessness prevention and/or diversion strategies and all NAMI San Diego/Imperial Valley residential programs including but not limited to independent or communal living homes, transitional housing programs, non-congregate bridge programs, and shelter projects. The Program Manager will support in the department s strategic planning, personnel management, contract, and budget compliance, and will provide leadership with the program design-funding-implementation-evaluation cycle.

Duties And Responsibilities

Recruits, supervises, trains, and recognizes department staff

Directly supervises the NAMI Encampment Resolution Riverbed program and teams

Will be in the field with Encampment Resolution team to ensure that project goals and deliverables are attained and to provide guidance to case management staff

Ensures department data is being tracked in the appropriate data entry systems in a timely and accurate manner and pull reports as needed to ensure the highest data quality

Ensure that all weekly, monthly and quarterly reporting is completed

Lead monthly case conferencing meetings for each separate Encampment Resolution program's case load

Collaborates with Program managers and Director to ensure department standards are met

Support department director in generating and implementing internal processes, documents workflows and standardizing of Homeless Outreach Programs and residential programs

Supports in budget adherence and spending

Participates in the community relations efforts of NAMI San Diego/Imperial Counties

Attends required training, provides/secures training for employees, and ensures timely completion of training

Other duties as assigned

Accountability:

Reports to Director of Independence and Housing

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Prolonged periods sitting at a desk and working on a computer

Prolonged periods of standing and walking

Must be able to lift up to 15 pounds at times

Minimum Requirements, including linguistic and cultural skills, education, experiences, licenses and certifications

Reliable and consistent attendance and punctuality is required

Must have a satisfactory driving record and be willing to drive personal or company vehicle, is required

Bachelor's Degree in relevant field preferred (Social Work, Psychology, Community, Education, Advocacy / Activism) or clearly demonstrated equivalent work experience in the field

2-4 years of experience in a leadership role, preferably in a non-profit setting

Significant experience working with homeless populations, individuals with mental health disorder and/or substance use

Familiarity and/or experience in the field of mental health, substance use disorder or homelessness and/or lived expertise in mental health, substance use or homelessness is preferred

Must be committed, dependable, trustworthy, and passionate about housing and mental health recovery

Must be able to work in an often, "unpredictable environment" and adapt well in a fast-changing environment

Must be well organized, detail-oriented, and self-motivated and the ability to conduct business in a respectful and professional manner required

Able to communicate effectively, verbally and in writing

Intermediate-Advanced knowledge of computer software (Microsoft Office, Word, Excel) and web navigation

Demonstrated ability to maintain confidentiality

Due to our work with vulnerable populations and county contractor requirements, applicants will be required to undergo a background check following a contingent offer of employment and must receive satisfactory results prior to a final offer of employment. If you have any questions regarding this requirement, please feel free to reach out to HR@namisd.org.

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