Marcus & Millichap
Overview
Seattle office is seeking an Operations Manager to lead our dynamic administrative support team in a professional, growth‑oriented environment. The ideal candidate is personable, service‑minded, and focused on improving themselves, the team, and the firm’s overall success. This is a full‑time, exempt, in‑office position in Seattle (not remote or hybrid). Salary: $70,000 - $80,000 per year plus an annual discretionary bonus. Responsibilities
Provide office and compliance management and support to the Seattle office, including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities Prioritize and monitor workflow, solve issues, and escalate to corporate departments when needed Hire, train, develop, and manage staff Aid in providing a concierge level of service to brokers Onboard all classifications of personnel (employees and brokers) and support ongoing employee and broker experiences Assist sales management in preparing reports, local sales contests, and similar projects Communicate and implement intra‑office and inter‑office/department initiatives in alignment with sales management Coordinate facilities and logistics for office needs (moves, remodels, reorgs) and interface with Property Management Plan and coordinate office events throughout the year (New Year’s kickoff, broker recognition events, social events, charitable events) Collaborate with offices and departments across the Texas division and firmwide What you'll bring (Qualifications)
Excellent soft skills: collaborative, proactive, and approachable with the desire to manage and develop team members and the sales office environment Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook Strong organizational, interpersonal, and communication skills, plus proofreading and editing abilities Quick learner who enjoys learning/working with software and technology Excellent attention to detail Reliable and punctual, able to own responsibilities and lead by example Role Requirements
3+ years of experience in office and staff management Experience‑based knowledge of compliance and HR functions Strong MS Office skills – Excel/Word/Outlook/PowerPoint Superior writing, editing and proofreading skills Staff supervisory experience Ability to multi‑task and meet deadlines in a demanding environment Budget, purchasing or similar cost‑efficient decision‑making skills Preferred
Background in Real Estate brokerage, legal, finance, or property management Event planning experience Bachelor’s degree or relevant professional education Benefits & Perks
Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Paid Parking Additional benefits may be available based on position and eligibility. We are committed to supporting our employees’ well‑being and professional growth. Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available. Founded in 1971 , Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly
1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada . Marcus & Millichap closes more transactions than any other real estate investment brokerage firm nationwide. In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Leasing Non-residential Real Estate, Real Estate, and Capital Markets
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Seattle office is seeking an Operations Manager to lead our dynamic administrative support team in a professional, growth‑oriented environment. The ideal candidate is personable, service‑minded, and focused on improving themselves, the team, and the firm’s overall success. This is a full‑time, exempt, in‑office position in Seattle (not remote or hybrid). Salary: $70,000 - $80,000 per year plus an annual discretionary bonus. Responsibilities
Provide office and compliance management and support to the Seattle office, including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities Prioritize and monitor workflow, solve issues, and escalate to corporate departments when needed Hire, train, develop, and manage staff Aid in providing a concierge level of service to brokers Onboard all classifications of personnel (employees and brokers) and support ongoing employee and broker experiences Assist sales management in preparing reports, local sales contests, and similar projects Communicate and implement intra‑office and inter‑office/department initiatives in alignment with sales management Coordinate facilities and logistics for office needs (moves, remodels, reorgs) and interface with Property Management Plan and coordinate office events throughout the year (New Year’s kickoff, broker recognition events, social events, charitable events) Collaborate with offices and departments across the Texas division and firmwide What you'll bring (Qualifications)
Excellent soft skills: collaborative, proactive, and approachable with the desire to manage and develop team members and the sales office environment Intermediate/strong computer skills including Office365, MS Word, Excel, PowerPoint, and Outlook Strong organizational, interpersonal, and communication skills, plus proofreading and editing abilities Quick learner who enjoys learning/working with software and technology Excellent attention to detail Reliable and punctual, able to own responsibilities and lead by example Role Requirements
3+ years of experience in office and staff management Experience‑based knowledge of compliance and HR functions Strong MS Office skills – Excel/Word/Outlook/PowerPoint Superior writing, editing and proofreading skills Staff supervisory experience Ability to multi‑task and meet deadlines in a demanding environment Budget, purchasing or similar cost‑efficient decision‑making skills Preferred
Background in Real Estate brokerage, legal, finance, or property management Event planning experience Bachelor’s degree or relevant professional education Benefits & Perks
Medical, Dental, and Vision Insurance Basic Life and AD&D Insurance Voluntary Life and AD&D Insurance Short-Term & Long-Term Disability Coverage Flexible Spending Accounts (FSA) Cancer Guardian Program 401(k) Plan with Company Match Wellness Program Employee Assistance Program (EAP) Paid Parking Additional benefits may be available based on position and eligibility. We are committed to supporting our employees’ well‑being and professional growth. Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available. Founded in 1971 , Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly
1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada . Marcus & Millichap closes more transactions than any other real estate investment brokerage firm nationwide. In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion. Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Industries: Leasing Non-residential Real Estate, Real Estate, and Capital Markets
#J-18808-Ljbffr