Tremco CPG Inc.
Regional Business Manager - Commercial Roofing
Tremco CPG Inc., Seattle, Washington, us, 98127
Overview
Regional Business Manager - Commercial Roofing is responsible for leading and managing all aspects of the assigned region, including setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and fostering teamwork and quality. The RBM serves as the liaison for the region, coordinating communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM maintains and enhances customer relationships, providing face-to-face business support and services, and works with field and sales personnel to drive continuous improvement and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
Essential Duties And Responsibilities
Direct region's WTI personnel and work cross-functionally with Tremco and WTI external and internal departments to maximize sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and positive results.
Develop an ongoing strategy to manage and grow existing business within current markets and with new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100 depending on region sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, optimizing utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize regional performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Foster a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
Experience
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Hands-on experience with handling business transactions, procedures, and practices, including pricing, company vehicles, safety, order entry, estimating, general contracting procedures, employee duties, warranties, quality assurance practices, and service offerings.
Other Skills And Abilities
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations.
Excellent organizational skills to multitask in a fast-paced environment.
Ability to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to communicate effectively with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Ability to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
Salary And Benefits The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate based on qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Position Details
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Construction
Note: Referrals and job postings in this description may be included for informational purposes only and are not indicative of actual openings.
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Regional Business Manager - Commercial Roofing is responsible for leading and managing all aspects of the assigned region, including setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and fostering teamwork and quality. The RBM serves as the liaison for the region, coordinating communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM maintains and enhances customer relationships, providing face-to-face business support and services, and works with field and sales personnel to drive continuous improvement and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
Essential Duties And Responsibilities
Direct region's WTI personnel and work cross-functionally with Tremco and WTI external and internal departments to maximize sales, compliance, safety, and profitability.
Serve as a liaison between headquarters and the field to ensure effective two-way communication and positive results.
Develop an ongoing strategy to manage and grow existing business within current markets and with new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management.
Assess daily operational situations to identify potential crisis management, safety, and escalation protocols.
Determine solutions to project issues, including field resource management, workload balance, job site conditions, and product management issues.
Travel to job sites as needed to provide support to regional resources, including rooftop projects.
Travel to customer or sales meetings as needed to support business or regional activities.
Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100 depending on region sales volume.
Develop regional resources for daily operations, growth, and employee development.
Identify resource or employee concerns and resolve them promptly, engaging HR or WTI management as needed.
Ensure that documentation on employee issues is submitted promptly to the HR department.
Act as an agent of change and improvement, and adapt quickly to changing business priorities.
Manage regional financial data, including identifying trends, optimizing utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems.
Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals.
Develop workforce planning, recruiting, and retention strategies to optimize regional performance.
Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team.
Foster a culture of teamwork and excellence throughout the region and the organization.
Communicate and implement company policies and procedures within the region and support the organization as required.
Work directly with the Managed Asset team to facilitate and provide support for designated national accounts.
Communicate with regional partners to provide or obtain resource and technical support.
Additional duties as assigned by senior leadership.
Experience
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
Prior experience leading a large staff in remote multi-state locations.
Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
Proven experience with setting strategy and establishing plans for business growth.
Prior experience working between multiple departments that support regional compliance and profitability.
Hands-on experience with handling business transactions, procedures, and practices, including pricing, company vehicles, safety, order entry, estimating, general contracting procedures, employee duties, warranties, quality assurance practices, and service offerings.
Other Skills And Abilities
Can service customers in a compliant and financially solvent manner.
Understanding of contract management and processes.
Intermediate skills with financial data and mathematics (statistics, business metrics, gross margin, operating income, cost management, etc.).
Excellent written and verbal communication skills, including the ability to make professional presentations.
Excellent organizational skills to multitask in a fast-paced environment.
Ability to create strategic plans and measure and analyze results.
Strong problem resolution skills with the ability to communicate effectively with all personality types.
Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
Ability to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.).
Ability to travel 50-75% of the time, depending on the season, to any location within the US, with possible international travel.
Must reside within the designated region, unless approved by the VP of WTI.
Salary And Benefits The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate based on qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Position Details
Seniority level: Director
Employment type: Full-time
Job function: Sales and Business Development
Industries: Construction
Note: Referrals and job postings in this description may be included for informational purposes only and are not indicative of actual openings.
#J-18808-Ljbffr