Food Lion
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FT Center Store Manager (H)
role at
Food Lion Category/Area of Expertise: Retail Operations Job Requisition:
452184_external_USA-NC-Hickory Address:
USA-NC-Hickory-2625 N Center St Store Code:
Store 00097 Grocery (7206057) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties And Responsibilities
Manage the Grocery Department, including hiring, training and developing department associates Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports Daily management of labor and coaching of associates to achieve productivity expectations Provide leadership and motivation within the store to promote a culture reflecting Food Lion Guiding Principles, Core Values, Vision and Strategy Support the achievement of budgeted financial and operating results Maintain a positive, enthusiastic customer service environment focused on fast, easy, flexible and friendly service Role model outstanding customer service and use product knowledge to offer solutions that meet or exceed customer expectations Control store expenses through proper ordering, care for supplies and equipment Understand and use company tools such as financial reports, ACIS, scheduling, productivity, CAO, and business information systems Ensure department appearance, quality, variety, workplace safety, food safety and sanitation Ensure Grocery Department schedules provide extraordinary customer service at all times Understand scheduling, sales, projections, wage percent, interviewing, hiring, training, and other items needed to manage the Grocery Department Ensure ordering, receiving, preparation, conditioning and displaying of merchandise align with policies and guidelines Observe and correct unsafe conditions; report accidents per Food Lion procedures Monitor shrink and coach associates to prevent losses Assist with bi-annual physical inventory Ensure advertising and sales promotion materials and signage are properly utilized Ensure compliance with local, state and federal regulations Adhere to all company guidelines, policies and standard practices Maintain security standards Complete Computer Based Training (CBT), Training Packet and Training Aid courses Provide recognition of accomplishments and constructive counseling as needed to achieve customer satisfaction and store sales Perform other duties as assigned Qualifications
High school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will need to attain accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring accreditation Physical Requirements
Ability to use computers and other communication systems required to perform job functions Ability to use handheld computers for orders, mark downs, scan outs, and inventory Stand 100% of the time; frequently walk short distances Push or pull heavy loads with equipment such as pallet jacks Perform repetitive hand and arm motions Lift up to 15 lbs continuously; up to 25 lbs frequently; up to 100 lbs occasionally Handle cleaning and packaging materials and household cleaners Reach and grasp at waist level; occasionally above shoulder or below waist Meet established volume activity standards Tolerate extreme hot/cold temperatures for short periods Visual ability to check invoices, dates, and other documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries Referrals increase your chances of interviewing at Food Lion by 2x Get notified about new Store Manager jobs in
Hickory, NC .
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FT Center Store Manager (H)
role at
Food Lion Category/Area of Expertise: Retail Operations Job Requisition:
452184_external_USA-NC-Hickory Address:
USA-NC-Hickory-2625 N Center St Store Code:
Store 00097 Grocery (7206057) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Duties And Responsibilities
Manage the Grocery Department, including hiring, training and developing department associates Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports Daily management of labor and coaching of associates to achieve productivity expectations Provide leadership and motivation within the store to promote a culture reflecting Food Lion Guiding Principles, Core Values, Vision and Strategy Support the achievement of budgeted financial and operating results Maintain a positive, enthusiastic customer service environment focused on fast, easy, flexible and friendly service Role model outstanding customer service and use product knowledge to offer solutions that meet or exceed customer expectations Control store expenses through proper ordering, care for supplies and equipment Understand and use company tools such as financial reports, ACIS, scheduling, productivity, CAO, and business information systems Ensure department appearance, quality, variety, workplace safety, food safety and sanitation Ensure Grocery Department schedules provide extraordinary customer service at all times Understand scheduling, sales, projections, wage percent, interviewing, hiring, training, and other items needed to manage the Grocery Department Ensure ordering, receiving, preparation, conditioning and displaying of merchandise align with policies and guidelines Observe and correct unsafe conditions; report accidents per Food Lion procedures Monitor shrink and coach associates to prevent losses Assist with bi-annual physical inventory Ensure advertising and sales promotion materials and signage are properly utilized Ensure compliance with local, state and federal regulations Adhere to all company guidelines, policies and standard practices Maintain security standards Complete Computer Based Training (CBT), Training Packet and Training Aid courses Provide recognition of accomplishments and constructive counseling as needed to achieve customer satisfaction and store sales Perform other duties as assigned Qualifications
High school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Good understanding of store operations preferred Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Ability to lead and direct others Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will need to attain accreditation within the first 90 days of employment; accreditation must be maintained while employed in a position requiring accreditation Physical Requirements
Ability to use computers and other communication systems required to perform job functions Ability to use handheld computers for orders, mark downs, scan outs, and inventory Stand 100% of the time; frequently walk short distances Push or pull heavy loads with equipment such as pallet jacks Perform repetitive hand and arm motions Lift up to 15 lbs continuously; up to 25 lbs frequently; up to 100 lbs occasionally Handle cleaning and packaging materials and household cleaners Reach and grasp at waist level; occasionally above shoulder or below waist Meet established volume activity standards Tolerate extreme hot/cold temperatures for short periods Visual ability to check invoices, dates, and other documents Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries Referrals increase your chances of interviewing at Food Lion by 2x Get notified about new Store Manager jobs in
Hickory, NC .
#J-18808-Ljbffr