Quality Heating and Air LLC.
Service Manager for Commercial HVAC @ QH&A
Quality Heating and Air LLC., Wilmington, Delaware, us, 19894
Service Manager for Commercial HVAC @ QH&A – Quality Heating and Air LLC, Wilmington, Delaware
Overview
The Commercial HVAC Service Manager will lead the establishment and operation of a new commercial service department. This hands-on leadership role involves sales, estimating, scheduling, and project supervision to ensure superior service delivery and customer satisfaction. The ideal candidate has extensive experience in commercial HVAC systems, proven success in managing service teams, building long-term client relationships, driving sales, and maintaining high standards in safety, quality, and productivity. Key Responsibilities
Team Management: Supervise operations staff, including field technicians and administrative personnel; conduct monthly safety meetings in collaboration with the Safety Manager; partner with Talent Acquisition to recruit, interview, and onboard technicians. Sales and Business Development: Build and nurture client relationships to promote service agreements and generate new business opportunities; develop competitive and accurate cost estimates for maintenance contracts and repair projects; collaborate with the company president to scale and grow the service business. Project Oversight: Create and manage schedules for maintenance and service calls to ensure timely delivery; supervise fieldwork to uphold safety, quality, and productivity standards; review and update quality standard procedures for service, repair, and maintenance. Operations and Compliance: Ensure compliance with company safety protocols and industry regulations; utilize and maintain proficiency in relevant software and tools; address operational challenges promptly to uphold client satisfaction and operational excellence. Qualifications and Skills
Required Minimum Qualifications High school diploma or equivalent. At least 10 years of experience in commercial HVAC-R or plumbing. Minimum of 3 years in a leadership or management role. Expertise in commercial HVAC, plumbing, and electrical systems in a service environment. Strong verbal and written communication skills with the ability to lead teams and present effectively. Proficiency in Microsoft Office and industry-specific software. Proven ability to prioritize tasks, meet deadlines, and maintain high standards under pressure. Valid Pennsylvania driver’s license with an acceptable driving record. Successful completion of drug and criminal background screenings. Preferred Qualifications Technical/trade school education or equivalent work experience. Proven ability to prioritize tasks, meet deadlines, and maintain high standards under pressure. Physical Demands and Work Environment
Regularly required to talk, listen, sit, stand, walk, and use hands and arms. Ability to lift and carry materials and tools up to 50 pounds occasionally. Exposure to moving mechanical parts, fumes, extreme heat, and outdoor weather conditions. Frequent work in noisy environments with potential exposure to electrical shock risks. Relocation and Safety
Relocation:
Candidates must be local or relocate to Wilmington, DE 19804 before starting work. Local candidates preferred. Safety:
This position is safety-sensitive and requires adherence to strict safety protocols. Employees must perform duties without impairments that could pose risks to themselves or others. Why Join Kelso Industries?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments across the industrial, commercial, and institutional sectors. What You Will Experience
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: Thrive in an environment that supports your growth and values your contributions. Impact: See the difference your work makes and feel a sense of purpose every day. Competitive Compensation & Benefits: Fair rewards with perks that support your financial security, health, and well-being. Equal Opportunity:
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, veteran status, disability, or any other characteristic protected by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Facilities Services
#J-18808-Ljbffr
The Commercial HVAC Service Manager will lead the establishment and operation of a new commercial service department. This hands-on leadership role involves sales, estimating, scheduling, and project supervision to ensure superior service delivery and customer satisfaction. The ideal candidate has extensive experience in commercial HVAC systems, proven success in managing service teams, building long-term client relationships, driving sales, and maintaining high standards in safety, quality, and productivity. Key Responsibilities
Team Management: Supervise operations staff, including field technicians and administrative personnel; conduct monthly safety meetings in collaboration with the Safety Manager; partner with Talent Acquisition to recruit, interview, and onboard technicians. Sales and Business Development: Build and nurture client relationships to promote service agreements and generate new business opportunities; develop competitive and accurate cost estimates for maintenance contracts and repair projects; collaborate with the company president to scale and grow the service business. Project Oversight: Create and manage schedules for maintenance and service calls to ensure timely delivery; supervise fieldwork to uphold safety, quality, and productivity standards; review and update quality standard procedures for service, repair, and maintenance. Operations and Compliance: Ensure compliance with company safety protocols and industry regulations; utilize and maintain proficiency in relevant software and tools; address operational challenges promptly to uphold client satisfaction and operational excellence. Qualifications and Skills
Required Minimum Qualifications High school diploma or equivalent. At least 10 years of experience in commercial HVAC-R or plumbing. Minimum of 3 years in a leadership or management role. Expertise in commercial HVAC, plumbing, and electrical systems in a service environment. Strong verbal and written communication skills with the ability to lead teams and present effectively. Proficiency in Microsoft Office and industry-specific software. Proven ability to prioritize tasks, meet deadlines, and maintain high standards under pressure. Valid Pennsylvania driver’s license with an acceptable driving record. Successful completion of drug and criminal background screenings. Preferred Qualifications Technical/trade school education or equivalent work experience. Proven ability to prioritize tasks, meet deadlines, and maintain high standards under pressure. Physical Demands and Work Environment
Regularly required to talk, listen, sit, stand, walk, and use hands and arms. Ability to lift and carry materials and tools up to 50 pounds occasionally. Exposure to moving mechanical parts, fumes, extreme heat, and outdoor weather conditions. Frequent work in noisy environments with potential exposure to electrical shock risks. Relocation and Safety
Relocation:
Candidates must be local or relocate to Wilmington, DE 19804 before starting work. Local candidates preferred. Safety:
This position is safety-sensitive and requires adherence to strict safety protocols. Employees must perform duties without impairments that could pose risks to themselves or others. Why Join Kelso Industries?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments across the industrial, commercial, and institutional sectors. What You Will Experience
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways. Company Culture: Thrive in an environment that supports your growth and values your contributions. Impact: See the difference your work makes and feel a sense of purpose every day. Competitive Compensation & Benefits: Fair rewards with perks that support your financial security, health, and well-being. Equal Opportunity:
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, veteran status, disability, or any other characteristic protected by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Facilities Services
#J-18808-Ljbffr