Rx.Health (Commure Engage)
Senior Operations Associate, Pre-Launch
Rx.Health (Commure Engage), Mountain View, California, us, 94039
Overview
At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare\'s most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare\'s moment for AI-powered transformation is here, and we\'re building the technology to power it. Come join us in shaping the future of healthcare. What You\'ll Do
Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Launcher, Account Management, and other Operations teams. Apply healthcare revenue cycle and billing experience to validate configurations, identify risks, and prevent downstream denials or operational issues. Conduct data validation, reporting, and quality checks to ensure accuracy and integrity during implementation. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Break down complex, challenging business problems. Own execution and outcomes. Troubleshooting data, process, and workflow blockers and coordinating with cross-functional teams for resolution. Provide business and technical insights that improve workflows and support successful outcomes. Act as a reliable link between operational and technical teams, ensuring accurate capture and execution of requirements. Performing other related duties as assigned to support the needs of the Business Operations needs. What You Have
2-5 years of experience in healthcare operations, revenue cycle management (RCM), or billing, ideally within a HealthTech, SaaS, or consulting environment. Prior experience in consulting, investment banking, or operations at a fast-paced organization with strong analytical and execution demands. Strong data and technical aptitude, with experience validating, analyzing, and interpreting large data sets. Deep experience with data analysis tools (SQL and Excel strongly preferred). Basic SQL assessment will be part of the interview process. Understanding of healthcare operational and financial workflows, with the ability to translate them into technical and process requirements. Experience supporting implementations, onboarding, or process improvement projects, preferably across cross-functional teams. Demonstrated project management skills, with the ability to coordinate multiple workstreams in a fast-paced environment. Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes. Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer\'s requests Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. Proficient in Retool, Gsuite is a plus to collaborate effectively across technical and non-technical stakeholders. A genuine passion for improving RCM and enthusiasm for solving operational challenges that directly impact health systems. Compensation Range: $75K - $85K Location: Mountain View, CA
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At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare\'s most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare\'s moment for AI-powered transformation is here, and we\'re building the technology to power it. Come join us in shaping the future of healthcare. What You\'ll Do
Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch. Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Launcher, Account Management, and other Operations teams. Apply healthcare revenue cycle and billing experience to validate configurations, identify risks, and prevent downstream denials or operational issues. Conduct data validation, reporting, and quality checks to ensure accuracy and integrity during implementation. Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency. Break down complex, challenging business problems. Own execution and outcomes. Troubleshooting data, process, and workflow blockers and coordinating with cross-functional teams for resolution. Provide business and technical insights that improve workflows and support successful outcomes. Act as a reliable link between operational and technical teams, ensuring accurate capture and execution of requirements. Performing other related duties as assigned to support the needs of the Business Operations needs. What You Have
2-5 years of experience in healthcare operations, revenue cycle management (RCM), or billing, ideally within a HealthTech, SaaS, or consulting environment. Prior experience in consulting, investment banking, or operations at a fast-paced organization with strong analytical and execution demands. Strong data and technical aptitude, with experience validating, analyzing, and interpreting large data sets. Deep experience with data analysis tools (SQL and Excel strongly preferred). Basic SQL assessment will be part of the interview process. Understanding of healthcare operational and financial workflows, with the ability to translate them into technical and process requirements. Experience supporting implementations, onboarding, or process improvement projects, preferably across cross-functional teams. Demonstrated project management skills, with the ability to coordinate multiple workstreams in a fast-paced environment. Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success. Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics. Proficiency in documenting and developing best practices to enable incremental improvement and optimization for Internal Ops processes. Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer\'s requests Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers. Proficient in Retool, Gsuite is a plus to collaborate effectively across technical and non-technical stakeholders. A genuine passion for improving RCM and enthusiasm for solving operational challenges that directly impact health systems. Compensation Range: $75K - $85K Location: Mountain View, CA
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