Gong
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Value Insights Manager
role at
Gong .
Gong empowers revenue teams to improve productivity, increase predictability, and drive revenue growth by understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
Join our Technical Value Engineering team to build data foundations that prove customer value at scale. This role combines data engineering, analytics, and customer outcome measurement to support our Outcome Delivery System (ODS). You’ll work with one of the richest B2B datasets to automate insights that drive outcome realization.
Responsibilities
Partner with sales and customer success teams to build ROI models, extract KPIs from Gong data, and create compelling value stories that translate technical outcomes into measurable business results for executive stakeholders.
Design and implement robust dbt models that transform raw Gong data into analytics-ready tables supporting outcome attribution and value realization across all customers. Architect scalable, efficient data solutions using a modern stack (SQL/Snowflake, Python, dbt, Airflow, GitHub) optimized for precise business impact tracking.
Work closely with product, engineering and analytics teams to align data architecture with business goals while creating and documenting methodology.
Implement automated tests, monitoring dashboards and data quality frameworks. Partner with Product Analytics on shared data governance and definitions.
Create data marts and parameterized queries that empower Value Engineering to self-serve complex analyses while building automated insight delivery systems that enable Customer Success to demonstrate measurable value to customers.
Craft persuasive presentations and thought leadership content to communicate insights internally and externally while triaging support tickets and driving systematic improvements that reduce manual work and scale impact.
Qualifications
6-10 years experience in value engineering or related fields.
Degree in Computer Science, Data Science, Business, or related field or equivalent practical experience.
Highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization.
Proficient with dbt for transformation, modeling, documentation, testing, and comfortable owning pipelines end-to-end.
Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights.
Familiar with CI/CD for data workflows, version control systems (e.g., Git), and testing frameworks.
Strong communicator who collaborates well with technical and non-technical stakeholders and can simplify complexity for executives.
Proven ability to extract insights from sales/customer success data and connect product usage to business outcomes.
Experience with CRM systems and tools (e.g., Salesforce).
NICE TO HAVE
Experience with event instrumentation and user behavioral data.
Scripting ability in Python for automation and data processing.
Familiarity with modern data stack tools such as Airflow, Fivetran, Looker, or Segment.
Perks & Benefits
Medical, dental, and vision plans.
Wellbeing Fund - wellness stipend.
Mental Health benefits with covered therapy and coaching.
401(k) plan.
Education & learning stipend for personal growth.
Flexible vacation time and paid parental leave.
Company-wide recharge days and remote work stipend.
The annual OTE for this position is $122,400 - $180,000 USD. Compensation is based on factors including skills, qualifications, experience, and location. Gong uses a location-based compensation structure and total compensation may include incentive compensation, bonus, equity, and benefits. Some sales compensation programs offer potential above targeted earnings for top performers.
We are always looking for outstanding Gongsters. If this sounds like something you’re interested in, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations. All Gong recruiting communications will come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We value diversity and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Value Insights Manager
role at
Gong .
Gong empowers revenue teams to improve productivity, increase predictability, and drive revenue growth by understanding customers and business trends. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.
Join our Technical Value Engineering team to build data foundations that prove customer value at scale. This role combines data engineering, analytics, and customer outcome measurement to support our Outcome Delivery System (ODS). You’ll work with one of the richest B2B datasets to automate insights that drive outcome realization.
Responsibilities
Partner with sales and customer success teams to build ROI models, extract KPIs from Gong data, and create compelling value stories that translate technical outcomes into measurable business results for executive stakeholders.
Design and implement robust dbt models that transform raw Gong data into analytics-ready tables supporting outcome attribution and value realization across all customers. Architect scalable, efficient data solutions using a modern stack (SQL/Snowflake, Python, dbt, Airflow, GitHub) optimized for precise business impact tracking.
Work closely with product, engineering and analytics teams to align data architecture with business goals while creating and documenting methodology.
Implement automated tests, monitoring dashboards and data quality frameworks. Partner with Product Analytics on shared data governance and definitions.
Create data marts and parameterized queries that empower Value Engineering to self-serve complex analyses while building automated insight delivery systems that enable Customer Success to demonstrate measurable value to customers.
Craft persuasive presentations and thought leadership content to communicate insights internally and externally while triaging support tickets and driving systematic improvements that reduce manual work and scale impact.
Qualifications
6-10 years experience in value engineering or related fields.
Degree in Computer Science, Data Science, Business, or related field or equivalent practical experience.
Highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization.
Proficient with dbt for transformation, modeling, documentation, testing, and comfortable owning pipelines end-to-end.
Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights.
Familiar with CI/CD for data workflows, version control systems (e.g., Git), and testing frameworks.
Strong communicator who collaborates well with technical and non-technical stakeholders and can simplify complexity for executives.
Proven ability to extract insights from sales/customer success data and connect product usage to business outcomes.
Experience with CRM systems and tools (e.g., Salesforce).
NICE TO HAVE
Experience with event instrumentation and user behavioral data.
Scripting ability in Python for automation and data processing.
Familiarity with modern data stack tools such as Airflow, Fivetran, Looker, or Segment.
Perks & Benefits
Medical, dental, and vision plans.
Wellbeing Fund - wellness stipend.
Mental Health benefits with covered therapy and coaching.
401(k) plan.
Education & learning stipend for personal growth.
Flexible vacation time and paid parental leave.
Company-wide recharge days and remote work stipend.
The annual OTE for this position is $122,400 - $180,000 USD. Compensation is based on factors including skills, qualifications, experience, and location. Gong uses a location-based compensation structure and total compensation may include incentive compensation, bonus, equity, and benefits. Some sales compensation programs offer potential above targeted earnings for top performers.
We are always looking for outstanding Gongsters. If this sounds like something you’re interested in, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations. All Gong recruiting communications will come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We value diversity and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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