PlayStation
Staff PMO Business Analyst United States, San Mateo, CA
PlayStation, San Mateo, California, United States, 94409
Overview
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff PMO Business Analyst San Mateo, CA (hybrid)* Join the Commercial Development team at PlayStation and help shape the future of our Direct-to-Consumer businesses - PlayStation Store and PlayStation Direct! We’re looking for a
Staff Business Analyst
to lead growth initiatives and deliver cutting-edge technology capabilities. This role is perfect for someone who thrives in a fast-paced digital commerce environment and is passionate about using data, automation, AI, and experimentation to drive real impact. In this role, you could: Advance our personalization capabilities to enhance player experiences. Drive a new subscription growth initiative from concept through delivery. Support internal teams by streamlining merchandising operations through automation and AI-driven solutions. If you’re passionate about data-driven decision making and have a strong background in digital commerce, we’d love to hear from you! What You’ll Do
Lead high-profile global projects, applying structured business analysis to deliver impactful solutions. Partner with product, engineering, data science, and business teams to define requirements, align outcomes, and ensure delivery. Apply data science, AI/ML, automation, and experimentation to drive personalization, subscription growth, and operational improvements. Mentor analysts, champion responsible data practices, and encourage continuous learning across teams. Influence senior leaders with clear, data-informed recommendations that balance short-term needs with long-term strategies. Promote innovation and efficiency in areas such as payments, supply chain, finance systems, and emerging digital commerce. What We’re Looking For
At least 12 years’ of experience in business analysis within digital commerce or related fields. Proven ability to lead global workshops, manage multiple projects, and deliver measurable outcomes. Strong expertise in data-led decision making, experimentation, and analytics. Experience integrating AI/ML and automation into business solutions. Skilled communicator who can simplify sophisticated topics for diverse audiences. Comfortable working across regions, time zones, and cultures, with flexibility for international travel and varied working hours. Resilient and adaptable in ambiguous, fast-moving environments. Nice to Have
Knowledge of eCommerce, payments, finance, and supply chains. Familiarity with digital content management and publishing. Awareness of governance and ethics in AI and data practices. Experience working in multicultural, international environments. PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise. We will consider fully remote candidates who are able to come in for Moments that Matter. #LI-SF1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $178,100 - $267,100 USD Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Have you ever worked for a Sony company previously? * Are you authorized to work in the United States? * Will you now, or in the future, require sponsorship to work in the United States? * Are you related to, or in a close personal relationship with, anyone who currently works for SIE or any SIE-affiliated studios? (This includes spouses, domestic partners, and significant others.) * If yes, please state their name, the department or studio they work for, and their job title (if you know it). This role requires international travel and flexibility in working hours. Are you comfortable with these requirements? * Are you currently based in the San Francisco Bay Area or within commuting distance, with the ability to join occasional in-person collaboration sessions? * Do you have at least 12 years of business analysis experience in digital commerce or a related field? * Have you applied data science, AI/ML, automation, or experimentation in business analysis or solution delivery? * Are you experienced in presenting insights and recommendations to senior leadership (VP-level or above)? * By selecting "Yes", I am certifying that, to the best of my knowledge, the information I have provided in this employment application is true and correct. * US Voluntary Demographic Question
Voluntary Self-Identification Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population. This data will also be aggregated and sent to the government for reporting purposes. Please know that the completion of this form is entirely voluntary. Your personally identifiable information (name, address, etc) will not be considered in the hiring process or thereafter. Any information that you choose to provide will be recorded and maintained in a confidential file for XX time. Protected Veteran You are a “protected veteran” under United States law if any of the following apply to you: Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. Recently Separated Veteran: a veteran who has discharged or released from active duty in the U.S. military within the last three years. Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985. Disability Under U.S. law, you are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. Gender Identity * What are your personal pronouns? * Sexual Orientation * Are you Hispanic/Latinx? * Please identify your race/ethnicity * Do you have a disability? * By checking this box, I consent to PlayStation Global collecting, storing, and processing my responses to the demographic data surveys above. *
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PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff PMO Business Analyst San Mateo, CA (hybrid)* Join the Commercial Development team at PlayStation and help shape the future of our Direct-to-Consumer businesses - PlayStation Store and PlayStation Direct! We’re looking for a
Staff Business Analyst
to lead growth initiatives and deliver cutting-edge technology capabilities. This role is perfect for someone who thrives in a fast-paced digital commerce environment and is passionate about using data, automation, AI, and experimentation to drive real impact. In this role, you could: Advance our personalization capabilities to enhance player experiences. Drive a new subscription growth initiative from concept through delivery. Support internal teams by streamlining merchandising operations through automation and AI-driven solutions. If you’re passionate about data-driven decision making and have a strong background in digital commerce, we’d love to hear from you! What You’ll Do
Lead high-profile global projects, applying structured business analysis to deliver impactful solutions. Partner with product, engineering, data science, and business teams to define requirements, align outcomes, and ensure delivery. Apply data science, AI/ML, automation, and experimentation to drive personalization, subscription growth, and operational improvements. Mentor analysts, champion responsible data practices, and encourage continuous learning across teams. Influence senior leaders with clear, data-informed recommendations that balance short-term needs with long-term strategies. Promote innovation and efficiency in areas such as payments, supply chain, finance systems, and emerging digital commerce. What We’re Looking For
At least 12 years’ of experience in business analysis within digital commerce or related fields. Proven ability to lead global workshops, manage multiple projects, and deliver measurable outcomes. Strong expertise in data-led decision making, experimentation, and analytics. Experience integrating AI/ML and automation into business solutions. Skilled communicator who can simplify sophisticated topics for diverse audiences. Comfortable working across regions, time zones, and cultures, with flexibility for international travel and varied working hours. Resilient and adaptable in ambiguous, fast-moving environments. Nice to Have
Knowledge of eCommerce, payments, finance, and supply chains. Familiarity with digital content management and publishing. Awareness of governance and ethics in AI and data practices. Experience working in multicultural, international environments. PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise. We will consider fully remote candidates who are able to come in for Moments that Matter. #LI-SF1 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $178,100 - $267,100 USD Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone Country * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Have you ever worked for a Sony company previously? * Are you authorized to work in the United States? * Will you now, or in the future, require sponsorship to work in the United States? * Are you related to, or in a close personal relationship with, anyone who currently works for SIE or any SIE-affiliated studios? (This includes spouses, domestic partners, and significant others.) * If yes, please state their name, the department or studio they work for, and their job title (if you know it). This role requires international travel and flexibility in working hours. Are you comfortable with these requirements? * Are you currently based in the San Francisco Bay Area or within commuting distance, with the ability to join occasional in-person collaboration sessions? * Do you have at least 12 years of business analysis experience in digital commerce or a related field? * Have you applied data science, AI/ML, automation, or experimentation in business analysis or solution delivery? * Are you experienced in presenting insights and recommendations to senior leadership (VP-level or above)? * By selecting "Yes", I am certifying that, to the best of my knowledge, the information I have provided in this employment application is true and correct. * US Voluntary Demographic Question
Voluntary Self-Identification Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population. This data will also be aggregated and sent to the government for reporting purposes. Please know that the completion of this form is entirely voluntary. Your personally identifiable information (name, address, etc) will not be considered in the hiring process or thereafter. Any information that you choose to provide will be recorded and maintained in a confidential file for XX time. Protected Veteran You are a “protected veteran” under United States law if any of the following apply to you: Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. Recently Separated Veteran: a veteran who has discharged or released from active duty in the U.S. military within the last three years. Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985. Disability Under U.S. law, you are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. Gender Identity * What are your personal pronouns? * Sexual Orientation * Are you Hispanic/Latinx? * Please identify your race/ethnicity * Do you have a disability? * By checking this box, I consent to PlayStation Global collecting, storing, and processing my responses to the demographic data surveys above. *
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