The Home Depot
SPECIALTY ASSISTANT STORE MANAGER IN TRAINING - Suwanee 1754
The Home Depot, Suwanee, Georgia, United States, 30174
Overview
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM-IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During the training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM-ITs are expected to lead by example and uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period (up to 6 weeks), you will learn to execute SASM key responsibilities.
Key Responsibilities
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the disciplinary process when necessary. Complete all assigned training modules and assessments.
15% Customer Experience - Supervising associates in selling efforts and leading GET culture. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. Learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
10% Operations Management - Perform Opening, Closing MOD and other whole-store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all policies. Command of store SOPs, especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager/Direct Reports
This Position typically reports to Store Manager
This Position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
3
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
1+ year of previous leadership experience
Preferred Leadership Experience
2+ years of previous leadership experience
Certifications
None
Competencies
Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Consumer Services
We’re not providing external links in this description. Referrals increase your chances of interviewing at The Home Depot.
#J-18808-Ljbffr
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM-IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During the training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM-ITs are expected to lead by example and uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period (up to 6 weeks), you will learn to execute SASM key responsibilities.
Key Responsibilities
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, including review of associate performance and how to execute the disciplinary process when necessary. Complete all assigned training modules and assessments.
15% Customer Experience - Supervising associates in selling efforts and leading GET culture. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. Learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
10% Operations Management - Perform Opening, Closing MOD and other whole-store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all policies. Command of store SOPs, especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager/Direct Reports
This Position typically reports to Store Manager
This Position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross-functional teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
3
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
1+ year of previous leadership experience
Preferred Leadership Experience
2+ years of previous leadership experience
Certifications
None
Competencies
Action Oriented
Collaborates
Customer Focus
Drives Results
Resourcefulness
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Consumer Services
We’re not providing external links in this description. Referrals increase your chances of interviewing at The Home Depot.
#J-18808-Ljbffr