U.S. Bank
Client Relationship Consultant 3 (Banker) - West Hills, CA (20hrs)
U.S. Bank, Baltimore, Maryland, United States
Overview
Client Relationship Consultant 3 (Banker) - West Hills, CA (20hrs) at U.S. Bank. At U.S. Bank, we’re on a journey to do our best. We help customers and businesses make better financial decisions and support communities to grow and succeed. A career with U.S. Bank offers opportunities to learn, grow, and discover your strengths from Day One. Responsibilities
Build relationships with clients through in-person, appointment, and virtual channels to provide trusted counsel, with a digital-first mindset. Assess and attend to customers’ banking needs, obtain and process customer and account information, and educate clients on available deposit and loan products and services. Identify solutions for new and existing clients based on their needs and engage with clients to determine banking channel preferences. Maintain knowledge of consumer and business banking products and services, including digital products, and provide a consistent, optimal client experience. Open new consumer and business accounts, process service requests, and submit credit applications. Develop collaborative partnerships with branch team members and partners to best serve clients. Educate clients on emerging and self-service digital products and services to help meet financial needs. Leverage available resources and technologies to optimize the client experience with operational excellence and accuracy. Required and Preferred Qualifications
Basic Qualifications
High school diploma or equivalent Typically has a minimum four to five years of job-related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer needs proactively and reactively Experience in the financial services industry preferred Disclosures
This position requires National Mortgage Licensing System (NMLS) registration under the SAFE Act of 2008 and Regulation Z. You will be subject to the required registration process, including a criminal background and credit check. Failure to meet or maintain any NMLS requirements may result in the rescission of an offer or termination of employment. Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive at work and outside of work. Benefits may vary by role, location or hours and include: Healthcare (medical, dental, vision) Basic and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. The salary range reflects figures based on the primary location listed first; actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package and various compensation programs. Pay Range: $22.69 - $30.24 U.S. Bank will consider qualified applicants with arrest or conviction records as allowed by law. Background checks may be conducted as required by local laws and regulations. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
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Client Relationship Consultant 3 (Banker) - West Hills, CA (20hrs) at U.S. Bank. At U.S. Bank, we’re on a journey to do our best. We help customers and businesses make better financial decisions and support communities to grow and succeed. A career with U.S. Bank offers opportunities to learn, grow, and discover your strengths from Day One. Responsibilities
Build relationships with clients through in-person, appointment, and virtual channels to provide trusted counsel, with a digital-first mindset. Assess and attend to customers’ banking needs, obtain and process customer and account information, and educate clients on available deposit and loan products and services. Identify solutions for new and existing clients based on their needs and engage with clients to determine banking channel preferences. Maintain knowledge of consumer and business banking products and services, including digital products, and provide a consistent, optimal client experience. Open new consumer and business accounts, process service requests, and submit credit applications. Develop collaborative partnerships with branch team members and partners to best serve clients. Educate clients on emerging and self-service digital products and services to help meet financial needs. Leverage available resources and technologies to optimize the client experience with operational excellence and accuracy. Required and Preferred Qualifications
Basic Qualifications
High school diploma or equivalent Typically has a minimum four to five years of job-related retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer needs proactively and reactively Experience in the financial services industry preferred Disclosures
This position requires National Mortgage Licensing System (NMLS) registration under the SAFE Act of 2008 and Regulation Z. You will be subject to the required registration process, including a criminal background and credit check. Failure to meet or maintain any NMLS requirements may result in the rescission of an offer or termination of employment. Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive at work and outside of work. Benefits may vary by role, location or hours and include: Healthcare (medical, dental, vision) Basic and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify: U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. The salary range reflects figures based on the primary location listed first; actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package and various compensation programs. Pay Range: $22.69 - $30.24 U.S. Bank will consider qualified applicants with arrest or conviction records as allowed by law. Background checks may be conducted as required by local laws and regulations. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
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