Goodwin
Overview
Join Goodwin’s Global Operations Team as an
eBilling Collections Specialist
and contribute to the firm’s revenue cycle by supporting the e-billing team in the collection lifecycle.
This role focuses on proactively following up on past-due invoices, maintaining e-billing data integrity across platforms, and helping reduce aged receivables to improve cash flow.
What You Will Do
Perform comprehensive reconciliations of e-billed accounts, identifying and resolving discrepancies, short payments, and rejections in coordination with internal and external stakeholders.
Serve as a liaison between the billing department, attorneys, legal secretaries, and clients to resolve billing issues, provide account status updates, and support overall billing and collections efforts.
Collaborate with clients' accounts payable departments and third-party e-billing vendors to track invoice submissions, identify delays or rejections, and ensure successful resubmission where necessary.
Maintain accurate documentation and collection notes in internal systems to ensure visibility, continuity, and accountability across all accounts.
Analyze aging reports and collection metrics to prioritize efforts and identify at-risk accounts that require escalation collection strategies.
Assist in the preparation of reports for leadership, including aging summaries, collection trends, and client-specific issues impacting payment timeliness.
Partner with the E-Billing Manager to implement process improvements, enhance automation, and contribute to initiatives that strengthen the firm’s overall revenue cycle.
Maintain a high level of professionalism and confidentiality when interacting with internal teams and external clients.
Demonstrate strong negotiation and communication skills to resolve disputes and secure payment commitments in a timely and respectful manner.
Who You Are
3+ years' of experience within a billing /collections department minimum;
Professional services or law firm experience essential;
Superior analytical and organizational skills;
Excellent written and oral communication skills; including the ability to work independently;
Advanced MS Excel and Access skills;
Intermediate with MS Word, PowerPoint, Project and Visio;
Experienced in Business Intelligence (and Business Applications) development;
Ability to protect and maintain confidential and sensitive information.
Benefits And More
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.
This position is eligible for overtime: Yes
The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: 59,700.00 - 95,000.00. This Role Is Hybrid 3 Days Onsite.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Law Practice and Legal Services
#J-18808-Ljbffr
eBilling Collections Specialist
and contribute to the firm’s revenue cycle by supporting the e-billing team in the collection lifecycle.
This role focuses on proactively following up on past-due invoices, maintaining e-billing data integrity across platforms, and helping reduce aged receivables to improve cash flow.
What You Will Do
Perform comprehensive reconciliations of e-billed accounts, identifying and resolving discrepancies, short payments, and rejections in coordination with internal and external stakeholders.
Serve as a liaison between the billing department, attorneys, legal secretaries, and clients to resolve billing issues, provide account status updates, and support overall billing and collections efforts.
Collaborate with clients' accounts payable departments and third-party e-billing vendors to track invoice submissions, identify delays or rejections, and ensure successful resubmission where necessary.
Maintain accurate documentation and collection notes in internal systems to ensure visibility, continuity, and accountability across all accounts.
Analyze aging reports and collection metrics to prioritize efforts and identify at-risk accounts that require escalation collection strategies.
Assist in the preparation of reports for leadership, including aging summaries, collection trends, and client-specific issues impacting payment timeliness.
Partner with the E-Billing Manager to implement process improvements, enhance automation, and contribute to initiatives that strengthen the firm’s overall revenue cycle.
Maintain a high level of professionalism and confidentiality when interacting with internal teams and external clients.
Demonstrate strong negotiation and communication skills to resolve disputes and secure payment commitments in a timely and respectful manner.
Who You Are
3+ years' of experience within a billing /collections department minimum;
Professional services or law firm experience essential;
Superior analytical and organizational skills;
Excellent written and oral communication skills; including the ability to work independently;
Advanced MS Excel and Access skills;
Intermediate with MS Word, PowerPoint, Project and Visio;
Experienced in Business Intelligence (and Business Applications) development;
Ability to protect and maintain confidential and sensitive information.
Benefits And More
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.
This position is eligible for overtime: Yes
The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: 59,700.00 - 95,000.00. This Role Is Hybrid 3 Days Onsite.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Accounting/Auditing and Finance
Industries: Law Practice and Legal Services
#J-18808-Ljbffr