Suncoast Credit Foundation
Overview
Compensation:
$86,000 - $120,000 based on experience and credentials Location Type:
Hybrid Position Type:
Full Time The Product Manager is accountable for the end-to-end strategy, development, implementation, and lifecycle management of commercial deposit and treasury products designed for business clients. This role integrates client needs, market dynamics, regulatory considerations, and institutional capabilities to deliver differentiated, compliant, and value-driven deposit solutions. Success in this role requires deep expertise in digital treasury platforms, commercial deposit structures, cash management, payments, fraud mitigation, and digital enablement channels. The Product Manager partners closely with cross-functional teams including Technology, Operations, Data & Analytics, Sales & Relationship Management, Risk, and Compliance to ensure products are aligned with client expectations, regulatory standards, and Suncoast’s goals. The ideal candidate brings a strong analytical mindset, comfort with data-driven decision-making, and a passion for solving complex business challenges through product excellence. Responsibilities Develop and manage the product roadmap for strategic treasury and deposit solutions (e.g., digital capabilities, deposit products, sweep accounts, cards, payments, remote deposit, positive pay and fraud mitigation) Conduct market, member and competitor analysis to identify emerging trends, member needs, and opportunities for growth and differentiation Collaborate with cross-functional stakeholders to build and execute on the product road map Lead product development initiatives from concept through launch, ensuring alignment with business goals, member expectations and operational alignment Collaborate with internal stakeholders (Digital Strategy, Operations, TM Sales/Service, IT, Front Line) and vendor partners to design and deliver scalable, member-centric solutions that enhance the commercial deposit experience Partner with relationship managers to understand client needs, gather use cases, and deliver tailored solutions Ensure product compliance with all applicable regulations and internal policies Collaborate closely with Audit, Vendor Management, and Risk teams to manage product-level risk Monitor and manage product performance, including profitability, pricing strategies, cost drivers, and adoption metrics. Track KPIs such as usage, revenue growth, retention and digital engagement for continuous improvement Maintain knowledge and understanding of current industry trends, regulatory changes, innovations, and issues influencing commercial deposits and treasury services Attend educational events to increase professional knowledge Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs Qualifications Bachelor’s degree in business, finance, marketing, or related field, MBA or equivalent preferred Minimum of 5 years of experience in digital treasury management solutions and Digital Business/Commercial Deposit channels (mobile & online platforms) required. Experience in ERP Integrations, Commercial Payments, Commercial Card (i.e. Purchasing Card), and Commercial Loans preferred. Experience with Tru Treasury, Alloy/IDV products or related consulting work a plus. Proven track record of exceeding customer expectations in a financial services environment Strong understanding of digital and payment solutions channels, including fraud prevention. Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines Accurate, detail-oriented, and organized with task management Ability to analyze and resolve difficult and often complex problems or situations Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators Strong knowledge and understanding of financial institution products, services, policies, and procedures Strong knowledge and understanding of regulatory compliance Strong knowledge and understanding of systems and software applications required to perform job duties Benefits Financial Well-Being:
Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts Wellness:
Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage Work-Life Balance:
11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO Community Involvement:
Paid Volunteer Hours Growth:
Degree Assistance up to $5,000 per year Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
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$86,000 - $120,000 based on experience and credentials Location Type:
Hybrid Position Type:
Full Time The Product Manager is accountable for the end-to-end strategy, development, implementation, and lifecycle management of commercial deposit and treasury products designed for business clients. This role integrates client needs, market dynamics, regulatory considerations, and institutional capabilities to deliver differentiated, compliant, and value-driven deposit solutions. Success in this role requires deep expertise in digital treasury platforms, commercial deposit structures, cash management, payments, fraud mitigation, and digital enablement channels. The Product Manager partners closely with cross-functional teams including Technology, Operations, Data & Analytics, Sales & Relationship Management, Risk, and Compliance to ensure products are aligned with client expectations, regulatory standards, and Suncoast’s goals. The ideal candidate brings a strong analytical mindset, comfort with data-driven decision-making, and a passion for solving complex business challenges through product excellence. Responsibilities Develop and manage the product roadmap for strategic treasury and deposit solutions (e.g., digital capabilities, deposit products, sweep accounts, cards, payments, remote deposit, positive pay and fraud mitigation) Conduct market, member and competitor analysis to identify emerging trends, member needs, and opportunities for growth and differentiation Collaborate with cross-functional stakeholders to build and execute on the product road map Lead product development initiatives from concept through launch, ensuring alignment with business goals, member expectations and operational alignment Collaborate with internal stakeholders (Digital Strategy, Operations, TM Sales/Service, IT, Front Line) and vendor partners to design and deliver scalable, member-centric solutions that enhance the commercial deposit experience Partner with relationship managers to understand client needs, gather use cases, and deliver tailored solutions Ensure product compliance with all applicable regulations and internal policies Collaborate closely with Audit, Vendor Management, and Risk teams to manage product-level risk Monitor and manage product performance, including profitability, pricing strategies, cost drivers, and adoption metrics. Track KPIs such as usage, revenue growth, retention and digital engagement for continuous improvement Maintain knowledge and understanding of current industry trends, regulatory changes, innovations, and issues influencing commercial deposits and treasury services Attend educational events to increase professional knowledge Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs Qualifications Bachelor’s degree in business, finance, marketing, or related field, MBA or equivalent preferred Minimum of 5 years of experience in digital treasury management solutions and Digital Business/Commercial Deposit channels (mobile & online platforms) required. Experience in ERP Integrations, Commercial Payments, Commercial Card (i.e. Purchasing Card), and Commercial Loans preferred. Experience with Tru Treasury, Alloy/IDV products or related consulting work a plus. Proven track record of exceeding customer expectations in a financial services environment Strong understanding of digital and payment solutions channels, including fraud prevention. Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines Accurate, detail-oriented, and organized with task management Ability to analyze and resolve difficult and often complex problems or situations Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators Strong knowledge and understanding of financial institution products, services, policies, and procedures Strong knowledge and understanding of regulatory compliance Strong knowledge and understanding of systems and software applications required to perform job duties Benefits Financial Well-Being:
Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts Wellness:
Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage Work-Life Balance:
11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO Community Involvement:
Paid Volunteer Hours Growth:
Degree Assistance up to $5,000 per year Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
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