Private National Mortgage Acceptance Company, LLC
Mortgage Loan Officer
Private National Mortgage Acceptance Company, LLC, Pasadena, California, United States, 91122
Overview
Pennymac (NYSE: PFSI) is a specialty financial services firm with a mortgage platform focused on the production and servicing of U.S. mortgage loans and management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and drive a dynamic work culture aimed at helping millions of Americans achieve homeownership through the complete mortgage journey. Typical Day / Responsibilities
The Mortgage Loan Officer role is to assist existing customers from our Servicing Portfolio telephonically with their current and future mortgage needs. Each licensed Loan Officer is provided inbound/outbound leads to service in accordance with Pennymac policies, procedures and lending guidelines. Compensation for the Loan Officer role is directly tied to performance. The average estimated salary plus incentives for this position is $184,500 to $249,000. Handle a high volume of inbound/outbound calls to assist existing Pennymac customers as well as new customers Identify current customer needs and provide guidance for product solutions Advise and educate customers on home-buying or refinance processes Recommend loan solutions to customers to improve their overall financial position Assist applicants through the loan application process including reviewing disclosures and loan documents Emphasize benefits of Pennymac’s offers and provide appropriate rebuttal options as applicable Manage pipeline activities while meeting production goals, compliance requirements and company guidelines in accordance with lending regulations Provide a “Best in Class” experience to every caller to represent the organization’s culture and values Perform other related duties as required and assigned Demonstrate behaviors aligned with the organization’s desired culture and values What You’ll Bring
3+ years of origination and lending experience Must have current U.S. License Excellent interpersonal, written, and verbal communication skills Ability to multitask in a fast-paced environment while navigating different system applications and software Strong sense of responsibility and organization Attention to detail and ability to work independently Team player, works well with others and willing to assist peers Excellent critical thinking, problem solving and sound judgment skills Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their homeownership. Our vision is to be the most trusted partner for homeownership. About 4,000 Pennymac team members across the country are guided by our core values: Accountability, Reliability and Ethical conduct. Pennymac is committed to conducting business that makes positive contributions, promotes long-term sustainable growth, and fosters an equitable and inclusive environment where all employees and customers feel valued, respected and supported. Benefits That Bring It Home
Pennymac offers benefits to support today and tomorrow, including: Comprehensive Medical, Dental, and Vision Paid Time Off programs (vacation, holidays, illness, parental leave) Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe-style dining (select locations) Retirement benefits, life insurance, 401(k) match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships To learn more about benefits, visit the benefits page at pennymacnews.page.link/benefits. For residents with state-required benefit information, additional information can be found at pennymac.com/additional-benefits-information. Compensation
Compensation details vary by role, location, and experience. Some roles may be eligible for performance-based compensation and/or stock-based incentives based on company and individual performance. Lower in range – Building skills and experience in the role Mid-range – Proficiency in the role Higher in range – Value beyond typical requirements Salary: $50,000 – $250,000 Work Model: OFFICE
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Pennymac (NYSE: PFSI) is a specialty financial services firm with a mortgage platform focused on the production and servicing of U.S. mortgage loans and management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and drive a dynamic work culture aimed at helping millions of Americans achieve homeownership through the complete mortgage journey. Typical Day / Responsibilities
The Mortgage Loan Officer role is to assist existing customers from our Servicing Portfolio telephonically with their current and future mortgage needs. Each licensed Loan Officer is provided inbound/outbound leads to service in accordance with Pennymac policies, procedures and lending guidelines. Compensation for the Loan Officer role is directly tied to performance. The average estimated salary plus incentives for this position is $184,500 to $249,000. Handle a high volume of inbound/outbound calls to assist existing Pennymac customers as well as new customers Identify current customer needs and provide guidance for product solutions Advise and educate customers on home-buying or refinance processes Recommend loan solutions to customers to improve their overall financial position Assist applicants through the loan application process including reviewing disclosures and loan documents Emphasize benefits of Pennymac’s offers and provide appropriate rebuttal options as applicable Manage pipeline activities while meeting production goals, compliance requirements and company guidelines in accordance with lending regulations Provide a “Best in Class” experience to every caller to represent the organization’s culture and values Perform other related duties as required and assigned Demonstrate behaviors aligned with the organization’s desired culture and values What You’ll Bring
3+ years of origination and lending experience Must have current U.S. License Excellent interpersonal, written, and verbal communication skills Ability to multitask in a fast-paced environment while navigating different system applications and software Strong sense of responsibility and organization Attention to detail and ability to work independently Team player, works well with others and willing to assist peers Excellent critical thinking, problem solving and sound judgment skills Why You Should Join
As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their homeownership. Our vision is to be the most trusted partner for homeownership. About 4,000 Pennymac team members across the country are guided by our core values: Accountability, Reliability and Ethical conduct. Pennymac is committed to conducting business that makes positive contributions, promotes long-term sustainable growth, and fosters an equitable and inclusive environment where all employees and customers feel valued, respected and supported. Benefits That Bring It Home
Pennymac offers benefits to support today and tomorrow, including: Comprehensive Medical, Dental, and Vision Paid Time Off programs (vacation, holidays, illness, parental leave) Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe-style dining (select locations) Retirement benefits, life insurance, 401(k) match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships To learn more about benefits, visit the benefits page at pennymacnews.page.link/benefits. For residents with state-required benefit information, additional information can be found at pennymac.com/additional-benefits-information. Compensation
Compensation details vary by role, location, and experience. Some roles may be eligible for performance-based compensation and/or stock-based incentives based on company and individual performance. Lower in range – Building skills and experience in the role Mid-range – Proficiency in the role Higher in range – Value beyond typical requirements Salary: $50,000 – $250,000 Work Model: OFFICE
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