Optomi
Optomi, in partnership with a premier client in the telecommunications industry, is seeking a Principal/Lead Product Designer to join their growing digital organization.
This is a high-visibility opportunity to help shape the customer experience transformation, build new ecommerce platforms, and contribute to the launch of an innovation lab focused on next-gen AI, logistics, and in-store experiences. Logistics: Contract-to-hire: 3–6 months with strong intent to convert What You Will Do: Serve as the third design hire on a small, highly impactful team driving digital transformation Contribute to building an innovation lab, including a physical mock retail store, customer/agent test environments, and AI-driven platforms Partner closely with business and technology leaders to design across web, app, kiosk, and commerce channels Lead design workshops, create journey maps, and prototype/test solutions using tools like UserZoom Present case studies and design artifacts that demonstrate problem definition, solutioning, and measurable impact Drive forward both ecommerce and in-store customer experience initiatives that influence millions of customers The Right Candidate Will Have: 8+ years of professional design experience, including work in both enterprise and agency settings Experience at the Principal or Lead Designer level with proven ability to work autonomously in high-visibility roles Strength as a generalist with expertise in visual design, service design, and prototyping High business acumen and EQ, with the ability to bridge design thinking and business strategy Demonstrated ability to facilitate workshops, lead testing, and communicate design outcomes with clarity A track record of impactful design within large enterprise teams and transformation efforts A strong, well-rounded portfolio that clearly demonstrates design process, problem-solving, and business impact Craft skills with high attention to detail, ensuring strong visual design and polished deliverables Compensation: Base pay range: $115.00/hr - $125.00/hr Seniority level:
Mid-Senior level Employment type:
Contract Job function:
Design, Product Management, and Information Technology Industries:
Retail, Telecommunications, and Design Services
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This is a high-visibility opportunity to help shape the customer experience transformation, build new ecommerce platforms, and contribute to the launch of an innovation lab focused on next-gen AI, logistics, and in-store experiences. Logistics: Contract-to-hire: 3–6 months with strong intent to convert What You Will Do: Serve as the third design hire on a small, highly impactful team driving digital transformation Contribute to building an innovation lab, including a physical mock retail store, customer/agent test environments, and AI-driven platforms Partner closely with business and technology leaders to design across web, app, kiosk, and commerce channels Lead design workshops, create journey maps, and prototype/test solutions using tools like UserZoom Present case studies and design artifacts that demonstrate problem definition, solutioning, and measurable impact Drive forward both ecommerce and in-store customer experience initiatives that influence millions of customers The Right Candidate Will Have: 8+ years of professional design experience, including work in both enterprise and agency settings Experience at the Principal or Lead Designer level with proven ability to work autonomously in high-visibility roles Strength as a generalist with expertise in visual design, service design, and prototyping High business acumen and EQ, with the ability to bridge design thinking and business strategy Demonstrated ability to facilitate workshops, lead testing, and communicate design outcomes with clarity A track record of impactful design within large enterprise teams and transformation efforts A strong, well-rounded portfolio that clearly demonstrates design process, problem-solving, and business impact Craft skills with high attention to detail, ensuring strong visual design and polished deliverables Compensation: Base pay range: $115.00/hr - $125.00/hr Seniority level:
Mid-Senior level Employment type:
Contract Job function:
Design, Product Management, and Information Technology Industries:
Retail, Telecommunications, and Design Services
#J-18808-Ljbffr