Disputes Technical Advisor

Provides the technical direction of the assigned work components for a product, platform or project. Negotiates with stakeholders to determine scope and budget of work activities which advance business objectives and client needs. Builds and maintains customer relationships. What Part Will You Play? Coordinates and/or provides technical direction and support to multiple work teams regarding multiple work components for a product, platform, or project solving complex issues with diverse scopes. Is the primary technical escalation point of contact for the management of project systems issues that require in-depth evaluation of variable factors and/or multiple components. Assumes project management role and/or Subject Matter Expert and is recognized as technical authority. Participates in client facing meetings, joint venture discussions, vendor partnerships, client and internal development team working solutions to determine solution approaches. Interacts with a diverse range of leaders, including senior management or possibly executive leadership and clients. Tracks assigned tasks for component(s) to keep on schedule and to recommend adjustments to resource allocation based on work prioritization. Reviews deliverables for content, accuracy, and potential system impacts for assigned tasks. Provides training to help team members increase their effectiveness. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: IT, Computer Science, MIS or Business or equivalent work experience. Typically Minimum 8 Years Relevant Experience Coding, Designing and Developing Preferred Qualifications Certifications in database or other technologies used by the application. Technical skills: Database Development skills in Oracle 10g/11g PL/SQL; Database Administration skills in Oracle 10g/11g; C, C++, ANSI C; VB.NET, ASP.NET and Microsoft Visual Studio; UNIX/Linux Operating Systems What Are Our Desired Skills and Capabilities? Skills / Knowledge: Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways. Job Complexity: Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Supervision: Acts independently to determine methods and procedures on new or special assignments. Business Knowledge: Good knowledge of the business and how the technology is providing solutions to business. Technical Knowledge: In depth knowledge in the technology/area they are leading Communication Skills: Spoken and written English communication skills Benefits:

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service.

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