The Community Builders, Inc.
Service Maintenance Manager
The Community Builders, Inc., Chicago, Illinois, United States, 60290
Position
Service Maintenance Manager (SMM) – full-time, Chicago, IL. About The Community Builders (TCB)
The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description
Under the direction of the Community Manager, the Service Maintenance Manager (SMM) is responsible for all physical operations of the community, particularly the preservation and maintenance of the asset, preparation of market-ready homes, and providing ongoing service to residents. The SMM is a working maintenance manager position that leads the maintenance team and performs hands-on duties. A primary role is to deliver leadership, mentoring and direction to enhance the skills of employees and foster a collaborative and positive work environment in accordance with TCB policies and to provide a quality living environment for all residents. Essential Functions
Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner, including scheduling vendor contracted services. Review completed work orders and unit turns for quality of work and repair trends Provide training to maintenance staff to ensure proper performance and adherence to company policies, procedures and safety standards Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow removal, lighting replacement, plumbing, electrical work, roof repairs, appliance evaluation, and other repairs Manage preparation and repairs for REAC/HQS inspections and audits Participate in financial review with the Community Manager on maintenance, utility and capital expenditures to meet budgeted goals Complete budgeted capital improvements and manage vendor service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, bidding, and monitoring completion Manage maintenance shop and inventory to company standards with a safety-focused approach, including wearing appropriate PPE Available for weekend work, on-call rotation and emergency service duties Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position 50 percent of the time Commutable radius to property Must be able to ascend/descend a ladder Frequently moves equipment weighing up to 50 pounds across sites Constantly works in outdoor weather conditions Knowledge, Skills and Abilities
Leadership skills and ability to manage personal development and career paths for employees Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience Excellent verbal and written communication skills Knowledge of Federal Fair Housing Laws & Guidelines is a plus Excellent customer service skills Bilingual skills are a plus Education & Experience
High School diploma or equivalent required 5+ years of multi-family operational management experience, preferably in a similar role Experience in training, budget development and managing expenses; bid and manage vendors, service and general building contractors One or more industry certifications/degrees (NAHMS, CAMT, OSHA, HVAC, etc.) required Willingness to obtain any required certifications within 6 months of hire Knowledge of all hand and power tools, cleaning supplies, and PPE Benefits
Medical, dental, and vision insurance 12 paid holidays and tenure-based PTO accruals Employer contributions to Health Savings Accounts Company-paid life and disability insurance 403(b) retirement plan with company match Tax-advantaged accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program The Community Builders is an equal opportunity employer. Additional
Seniority level: Mid-Senior level Employment type: Full-time Job function: Strategy/Planning and Information Technology Referrals increase your chances of interviewing at The Community Builders, Inc. by 2x. Get notified about new Maintenance Manager jobs in Chicago, IL.
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Service Maintenance Manager (SMM) – full-time, Chicago, IL. About The Community Builders (TCB)
The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive. Position Description
Under the direction of the Community Manager, the Service Maintenance Manager (SMM) is responsible for all physical operations of the community, particularly the preservation and maintenance of the asset, preparation of market-ready homes, and providing ongoing service to residents. The SMM is a working maintenance manager position that leads the maintenance team and performs hands-on duties. A primary role is to deliver leadership, mentoring and direction to enhance the skills of employees and foster a collaborative and positive work environment in accordance with TCB policies and to provide a quality living environment for all residents. Essential Functions
Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner, including scheduling vendor contracted services. Review completed work orders and unit turns for quality of work and repair trends Provide training to maintenance staff to ensure proper performance and adherence to company policies, procedures and safety standards Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow removal, lighting replacement, plumbing, electrical work, roof repairs, appliance evaluation, and other repairs Manage preparation and repairs for REAC/HQS inspections and audits Participate in financial review with the Community Manager on maintenance, utility and capital expenditures to meet budgeted goals Complete budgeted capital improvements and manage vendor service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, bidding, and monitoring completion Manage maintenance shop and inventory to company standards with a safety-focused approach, including wearing appropriate PPE Available for weekend work, on-call rotation and emergency service duties Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position 50 percent of the time Commutable radius to property Must be able to ascend/descend a ladder Frequently moves equipment weighing up to 50 pounds across sites Constantly works in outdoor weather conditions Knowledge, Skills and Abilities
Leadership skills and ability to manage personal development and career paths for employees Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience Excellent verbal and written communication skills Knowledge of Federal Fair Housing Laws & Guidelines is a plus Excellent customer service skills Bilingual skills are a plus Education & Experience
High School diploma or equivalent required 5+ years of multi-family operational management experience, preferably in a similar role Experience in training, budget development and managing expenses; bid and manage vendors, service and general building contractors One or more industry certifications/degrees (NAHMS, CAMT, OSHA, HVAC, etc.) required Willingness to obtain any required certifications within 6 months of hire Knowledge of all hand and power tools, cleaning supplies, and PPE Benefits
Medical, dental, and vision insurance 12 paid holidays and tenure-based PTO accruals Employer contributions to Health Savings Accounts Company-paid life and disability insurance 403(b) retirement plan with company match Tax-advantaged accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program The Community Builders is an equal opportunity employer. Additional
Seniority level: Mid-Senior level Employment type: Full-time Job function: Strategy/Planning and Information Technology Referrals increase your chances of interviewing at The Community Builders, Inc. by 2x. Get notified about new Maintenance Manager jobs in Chicago, IL.
#J-18808-Ljbffr