Hawaiian Electric
Overview
BRIEF POSTING DESCRIPTION: The P SN KEY ACCOUNT MANAGEMENT Department of the P CUSTOMER RELATIONS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) Posting End Date: Open until filled. Early applications are highly encouraged. Location: Kahului – Maui. Hiring Range: The hiring range for the Commercial Client Manager - Maui [Req ID 9989] position is $107,700.00 to $120,000.00. The person selected will be placed according to his/her skills and qualifications. About Hawaiian Electric Companies: Hawaiian Electric Companies provide electricity and services to 95 percent of the state\'s 1.4 million residents. The company is also one of the state\'s leading employers and a major contributor and supporter of community and educational programs. Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position. Job Function
Provides expert, proactive, client management services through development of professional consultative relationships to Hawaiian Electric’s largest and strategic customers. Serves as the client’s trusted energy partner and primary point of contact. Leads the company’s effort to provide exceptional client service by: 1) building strong relationships; 2) understanding client goals, needs and drivers of success; 3) developing strategies and problem solving to support client success with an entrepreneurial approach; and 4) leading and coordinating cross-functional, internal and external teams on projects, planning and policies. Provides responsive day-to-day account management which may include, among others, operational issues, bill inquiries, usage analysis, new service, outages, complaints, joint infrastructure projects, etc. Lead role for client communications and coordination during outages and emergencies. Leverages deep client knowledge and understanding to inform company and division strategies and execution.
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BRIEF POSTING DESCRIPTION: The P SN KEY ACCOUNT MANAGEMENT Department of the P CUSTOMER RELATIONS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) Posting End Date: Open until filled. Early applications are highly encouraged. Location: Kahului – Maui. Hiring Range: The hiring range for the Commercial Client Manager - Maui [Req ID 9989] position is $107,700.00 to $120,000.00. The person selected will be placed according to his/her skills and qualifications. About Hawaiian Electric Companies: Hawaiian Electric Companies provide electricity and services to 95 percent of the state\'s 1.4 million residents. The company is also one of the state\'s leading employers and a major contributor and supporter of community and educational programs. Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position. Job Function
Provides expert, proactive, client management services through development of professional consultative relationships to Hawaiian Electric’s largest and strategic customers. Serves as the client’s trusted energy partner and primary point of contact. Leads the company’s effort to provide exceptional client service by: 1) building strong relationships; 2) understanding client goals, needs and drivers of success; 3) developing strategies and problem solving to support client success with an entrepreneurial approach; and 4) leading and coordinating cross-functional, internal and external teams on projects, planning and policies. Provides responsive day-to-day account management which may include, among others, operational issues, bill inquiries, usage analysis, new service, outages, complaints, joint infrastructure projects, etc. Lead role for client communications and coordination during outages and emergencies. Leverages deep client knowledge and understanding to inform company and division strategies and execution.
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