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Millennium Physician Group

Front Office Associate

Millennium Physician Group, Naples, Florida, United States, 33939

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Front Desk Associate/Patient Care Specialist (Float)

Millennium Physician Group

Full Time (Monday-Friday) Millennium Physicians is seeking a Front Office Associate with at least 1 year of experience working in a healthcare front desk role, preferably in Primary Care, to join our dynamic medical team in

Naples FL .

As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience from check-in to check-out. We're looking for someone who thrives in a fast-paced environment, is a quick learner, and brings a team-first attitude to everything they do.

What You'll Bring:

Minimum 1 year of front desk experience in a healthcare setting

Prior experience with Electronic Medical Records (EMR)

Ability to multi-task and stay organized under pressure

A warm, professional demeanor and strong communication skills

Passion for delivering exceptional customer service

Why Join Millennium Physicians?

Be part of a supportive, high-energy team

Make a meaningful impact in the lives of our patients

Grow your career in a respected and patient-focused medical practice

As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be apart of our dedicated team!

Millennium

Physician Group

is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

Objectives of this role

Provide an exceptional patient experience

Ensure efficient appointment and scheduling management

Keep accurate records

Maintain confidentiality and secure confidential data

Support physicians and nurses in providing accurate and organized care

Ensure efficient patient management processes

Cultivate confident relationships with new and existing patients

Act as a liaison between providers, patients, and visitors

Maintain a clean and accessible medical office

Remain knowledgeable and equipped to handle evolving needs

Responsibilities

Greet patients with a friendly demeanor

Assist with check-in procedures

Maintain accurate patient records

Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations

Maintain and organize the electronic appointment system

Adhere to privacy regulations such as HIPPA

Actively participate in team meetings, share insight and provide support to colleagues when needed

Required skills and qualifications

High School Diploma or equivalent

Knowledge of medical terminology

Proficient in using computer systems and electronics health records and systems (EHR/EMR)

Familiar with scheduling software, billing systems, and basic data entry skills

The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Preferred skills and qualifications

3-6 months related experience

Experience working with Athena software

Bilingual

Apply now

to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.

This position earns

competitive compensation

plus a

full benefits package including 401(k) with match and 3 weeks of PTO!

We also offer

opportunities for growth , as well as a great

team atmosphere

that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

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