Zinier
Client Partner, Professional Services, US
We’re seeking a technically-minded Client Partner who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. If you’re a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you.
You’ll begin as an individual contributor, collaborating with delivery and development teams. A regional Solution Architect will support you, but you’ll own the customer relationship and delivery outcomes. You’ll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you\'re eager to take that on.
Where you are located
Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).
What The Role Offers
Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
Drive delivery for large enterprise customers
Lead discovery sessions, support UAT, and manage go-live activities
Ensure customers realize full platform value post-launch
Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
What You’ll Bring To The Role
Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
Strong experience in digital or IT transformation projects
Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer
Proven ability to manage large, complex enterprise projects
Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required
Own customer success. Deliver outcomes. Be the reason they thrive.
Seniority level Entry level
Employment type Full-time
Job function Business Development and Sales Industries Software Development
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You’ll begin as an individual contributor, collaborating with delivery and development teams. A regional Solution Architect will support you, but you’ll own the customer relationship and delivery outcomes. You’ll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you\'re eager to take that on.
Where you are located
Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).
What The Role Offers
Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
Drive delivery for large enterprise customers
Lead discovery sessions, support UAT, and manage go-live activities
Ensure customers realize full platform value post-launch
Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
What You’ll Bring To The Role
Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
Strong experience in digital or IT transformation projects
Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer
Proven ability to manage large, complex enterprise projects
Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required
Own customer success. Deliver outcomes. Be the reason they thrive.
Seniority level Entry level
Employment type Full-time
Job function Business Development and Sales Industries Software Development
#J-18808-Ljbffr