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Mass General Brigham

Sr. Clinic/Practice Assistant

Mass General Brigham, Boston, Massachusetts, us, 02298

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Overview

Sr. Clinic/Practice Assistant role at Mass General Brigham. This position combines administrative and clinical responsibilities to support smooth and efficient clinic operations in a fast-paced healthcare environment. Responsibilities

Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record. Act as "Super User" for scheduling, registration and billing systems. Provide assistance and training to others in these areas. May perform more complex or specialized functions (e.g., surgical scheduling, schedule changes/blocking) at a more advanced competency level. Provide functional guidance to Office and Practice Assistants. In conjunction with Supervisor, oversee daily activities of practice staff. May be required to accept co-payments. Handle, screen and/or take messages related to prior authorizations, provider questions, prescription refills, and test results. Qualifications

Education High School Diploma or Equivalent required Experience Office experience 3-5 years required Knowledge, Skills and Abilities Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint. Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage non-routine phone calls and solve routine issues. Effective written and verbal communication. Time management and organizational skills. Ability to proofread and edit written documents. Work Details

Remote Type: Onsite Work Location: 55 Fruit Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) Pay and Benefits

Pay Range: $18.99 - $27.17/Hourly Mass General Brigham offers comprehensive benefits and potential compensation components. The base pay information provided is an estimate based on minimum qualifications and does not encompass all elements contributing to total compensation. EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected by law. Reasonable accommodation is provided to participate in the job application or interview process. For accommodation requests, contact Human Resources at (857)-282-7642. Company Information

At Mass General Brigham, we value patient care, research, teaching, and community service. We invite all applicants to join our mission and experience what it means to be part of Mass General Brigham.

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